2001 Ford Expedition recalls and problems

CONSUMERS ALLEGED THAT WHEN IT RAINED OR SNOWED, WATER LEAKED INTO THE VEHICLE AROUND THE WINDSHIELD.MOISTURE FLOWING THROUGH THE SEAL THAT SURROUNDS THE FRONT WINDSHIELD FOLLOWS A PATH THROUGH THE SEAL INTO THE GENERIC ELECTRONIC MODULE (GEM) AND FUSE BOX, AND MAY CAUSE THE ELECTRICAL COMPONENTS IN THE VEHICLE TO MALFUNCTION.OVERALL, THE NUMBER OF REPORTS ALLEGING WIPER FAILURES AND LIGHTING FAILURES IS RELATIVELY SMALL.IN REVIEWING A LARGE SAMPLE OF THE 1503 COMPLAINTS FOR WINDSHIELD LEAKS, ODI'S ANALYSIS REVEALS THAT 0.04% OF THE TOTAL VEHICLE POPULATION REPORTED IMPROPER WINDSHIELD WIPER OPERATION AND 0.01% OF THE TOTAL VEHICLE POPULATIONREPORTED LIGHTING FAILURES.THE WARRANTY CLAIMS REVEAL THAT APPROXIMATELY 0.10% OF THE POPULATION HAS BEEN SERVICED FOR WIPER MALFUNCTIONS AND 0.08% FOR LIGHTING MALFUNCTIONS AS A RESULT OF WINDSHIELD LEAKING. ODI'S ANALYSIS OF THE FIELD PERFORMANCE STATISTICS AND AVAILABLE TECHNICAL INFORMATION HAS NOT ESTABLISHED THAT A DEFECT TREND EXISTS IN THE MALFUNCTION, FAILURE OR INTERMITTENT OPERATION OF THE FRONT WINDSHIELD WIPERS OR HEADLIGHTS.SEE THE ATTACHED SUMMARY REPORT.

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VER…

ODI HAS RECEIVED 39 REPORTS ALLEGING THAT WATER LEAKS AROUND THE WINDSHIELD CAUSING ELECTRICAL FAILURES, INCLUDING BUT NOT LIMITED TO THE WINDSHIELD WIPERS AND THE HEADLAMPS.FORD REPORTS THAT WATER ENTERING THE VEHICLE CAN WET THE POWER DISTRIBUTION BOX (PDB) AND THE GENERIC ELECTRONIC MODULE (GEM).THESE COMPONENTS CONTROL VARIOUS ELECTRICAL SYSTEMS IN THE VEHICLE.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, EA05015, TO ALLOW FURTHER INVESTIGATION OF THE ISSUE AND TO ASSESS THE NATURE OF THE POTENTIAL SAFETY CONSEQUENCE.

EA05-005 IS CLOSED WITH FORD?S ACTIONS IN RECALLS 05V-017, 05V-388, AND 06V-286, RECALLING APPROXIMATELY 6.7 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).THE BRAKE SYSTEMS IN THESE RECALLED VEHICLES GENERATE A VACUUM THAT CAN POTENTIALLY CAUSE THE SCDS TO FAIL AND, IN CERTAIN SWITCH INSTALLATION ORIENTATIONS, CATCH FIRE.FORD IS ALSO INCLUDING THE ENTIRE POPULATION OF 1998 EXPLORERS.FORD HAS INFORMED ODI THAT TESTING TO DETERMINE THE CAUSE OF FAILURES IN THE 1998 EXPLORERS WILL CONTINUE AFTER THIS INVESTIGATION IS CLOSED.ODI BELIEVES THAT THE VEHICLES EXHIBITING THE FACTORS CAUSING SCDS FAILURE DESCRIBED IN THIS REPORT CORRELATE WELL WITH THE OBSERVED FAILURE RATES ON THESE VEHICLES BY MODEL AND MODEL YEAR.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST IN THE NON-RECALLED VEHICLES MANUFACTURED WITH SCDS THAT ARE NOT INCLUDED IN FORD?S RECALLS.ODI WILL CONTINUE TO MONITOR THE NON-RECALLED POPULATION FOR INCIDENCE OF ENGINE COMPARTMENT FIRES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR DETAILS.

DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO THE RECALL SERVICE ACTION, ODI RECEIVED 15 CONSUMER REPORTS ALLEGING THAT A PASSED INSPECTION BUCKLE SUBSEQUENTLY FAILED TO LATCH OR INADVERTENTLY UNLATCHED DURING USE.IN ADDITION, FORD HAS IDENTIFIED 543 OWNER AND FIELD REPORTS ALLEGING BUCKLE FAILURE SUBSEQUENT TO PASSING THE INSPECTION TEST.FORD TESTED AND EXAMINED OVER 100 WARRANTY-RETURNED BUCKLES AND FOUND THAT 44% OF THE BUCKLES HAD NO PROBLEM OR A CONDITION NOT RELATED TO THE RECALL INSPECTION (NON-LATCH RELATED BUCKLE DAMAGE OR FOREIGN CONTAMINATION).WARRANTY CLAIMS WERE HIGHEST DURING THE 18-MONTH PERIOD AFTER THE START OF THE RECALL (JULY 2001) AND HAVE BEEN DECLINING DURING THE PAST 24 MONTHS.OVER THE PAST 12 MONTHS, FORD HAS RECEIVED APPROXIMATELY 12 WARRANTY CLAIMS PER MONTH OUT OF A VEHICLE POPULATION OF ABOUT ONE MILLION.COMPLAINTS COUNTS ARE ALSO DECREASING.DURING THE PAST SEVEN MONTHS, ODI HAS RECEIVED ONLY TWO COMPLAINTS. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGEN…

UNDER RECALL CAMPAIGN (01V227), FORD RECALLED APPROXIMATELY 1.3 MILLION VEHICLES TO INSPECT AND IF NECESSARY REPLACE THE FRONT DRIVER AND/OR PASSENGER SEAT BELT BUCKLE.APPROXIMATELY 1.1 MILLION OWNERS RESPONDED BY TAKING THEIR VEHICLES TO A DEALER FOR INSPECTION OF THE BUCKLE USING A SPECIALIZED BUCKLE TEST TOOL.FORD REPORTED THAT 829,927 VEHICLES HAD BOTH BUCKLES PASS THE TOOL TEST AND ANOTHER 167,336 VEHICLES HAD ONE BUCKLE PASS.ODI AND FORD RECEIVED COMPLAINTS ALLEGING SEAT BELT BUCKLE FAILURE SHORTLY AFTER PASSING THE ORIGINAL RECALL INSPECTION SERVICE.COMPLAINANTS ALLEGED THAT THE BUCKLE FAILED BY EITHER NOT LATCHING OR FALSE-LATCHING (PARTIAL ENGAGEMENT OF THE LATCH TO THE LATCH PLATE).A FALSE-LATCHED BUCKLE MAY RELEASE WITH MINOR MOVEMENT OR IMPACT AGAINST THE BUCKLE HOUSING INCLUDING INADVERTENT RELEASE WHILE THE VEHICLE IS IN MOTION.ODI IS UPGRADING THIS RECALL QUERY TO AN ENGINEERING ANALYSIS (EA05-004) TO FURTHER ANALYZE THE FIELD PERFORMANCE OF THOSE VEHICLES THAT FORD DEALERS PASSED (ONE OR BOTH BUCKLES) USING FORD'S INSPECTION TEST (997,263 VEHICLES).