2020 Thor Motor Coach Palazzo recalls and problems

The 2020 Thor Motor Coach Palazzo has 1 recall and 3 owner complaints on file with NHTSA; the most reported problem area is electrical system.

How the 2020 compares
Fewest complaintsMost complaints

Low complaint count among 8 Palazzo model years — 6th most.

1recalls
3complaints
0crashes
0fires
0injuries
15,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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1 recall

Equipment

Jun 30, 2019 · NHTSA campaign 19V504000 · 1,554 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

Risk: Unexpected movement of the slide-out room can increase the risk of a injury.

Remedy & notes

TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2021: 1 complaints202112023: 1 complaints20232024: 1 complaints20241

2020 vs. other Thor Motor Coach Palazzo years

Owner complaints by model year; the darker bar is the 2020. Click a bar to switch year.

Questions

Does the 2020 Thor Motor Coach Palazzo have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2020 Thor Motor Coach Palazzo, the latest from Jun 30, 2019 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2020 Thor Motor Coach Palazzo?

Owner complaints filed with NHTSA most often mention electrical system (1), exterior lighting (1), service brakes (1). Complaints are consumer reports and are not verified by NHTSA.