2018 Thor Motor Coach Palazzo recalls and problems

The 2018 Thor Motor Coach Palazzo has 3 recalls and 12 owner complaints on file with NHTSA; the most reported problem area is unknown or other.

How the 2018 compares

Highest

Fewest complaintsMost complaints

Highest complaint count among 8 Palazzo model years — the most of any year.

3recalls

12complaints

0crashes

0fires

0injuries

6,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

3 recalls

Equipment

Feb 23, 2023 · NHTSA campaign 23V113000 · 1,969 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.

Risk: A detached bracket can become a road hazard, increasing the risk of a crash.

Remedy & notes

Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Tires

Sep 15, 2020 · NHTSA campaign 20V559000 · 1,631 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.

Risk: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

Remedy & notes

TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Electrical System

Jul 20, 2020 · NHTSA campaign 20V418000 · 2,417 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Risk: Non-functioning exterior marker lights can increase the risk of a crash.

Remedy & notes

TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Unknown or other8

Visibility5

Structure3

Equipment2

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2018 vs. other Thor Motor Coach Palazzo years

Owner complaints by model year; the darker bar is the 2018. Click a bar to switch year.

Questions

Does the 2018 Thor Motor Coach Palazzo have recalls?

Yes — NHTSA lists 3 recall campaigns covering the 2018 Thor Motor Coach Palazzo, the latest from Feb 23, 2023 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2018 Thor Motor Coach Palazzo?

Owner complaints filed with NHTSA most often mention unknown or other (8), visibility (5), structure (3). Complaints are consumer reports and are not verified by NHTSA.