2017 Smart Fortwo recalls and problems

The 2017 Smart Fortwo has 1 recall and 7 owner complaints on file with NHTSA; the most reported problem area is electrical system.

2017 Smart Fortwo
Photo: 2017 Smart Fortwo by Calreyn88, CC BY-SA 4.0, via Wikimedia Commons
How the 2017 compares
Fewest complaintsMost complaints

Average complaint count among 13 Fortwo model years — 8th most.

1recalls
7complaints
0crashes
0fires
0injuries
2,334median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

1 recall

Steering

Jul 14, 2017 · NHTSA campaign 17V447000 · 110 vehicles

Problem: Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. Casting imperfections may result in the failure of the left front axle steering knuckle.

Risk: Failure of the left front axle steering knuckle could affect vehicle control, increasing the risk of a crash.

Remedy & notes

MBUSA will notify owners, and dealers will inspect the left front axle steering knuckle, replacing any from the affected batch, free of charge. The recall October 13, 2017. Owners may contact smart customer service at 1-877-496-3691.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2017: 1 complaints20172018: 2 complaints201822019: 1 complaints20192023: 1 complaints20232025: 1 complaints20252026: 1 complaints20261

NHTSA investigations

Pedestrian alert sounds

DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V063000
Summary

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

2017 vs. other Smart Fortwo years

Owner complaints by model year; the darker bar is the 2017. Click a bar to switch year.

Questions

Does the 2017 Smart Fortwo have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2017 Smart Fortwo, the latest from Jul 14, 2017 (steering). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2017 Smart Fortwo?

Owner complaints filed with NHTSA most often mention electrical system (4), steering (2), engine (1). Complaints are consumer reports and are not verified by NHTSA.