2009 Smart Fortwo recalls and problems

The 2009 Smart Fortwo has 1 recall and 100 owner complaints on file with NHTSA; the most reported problem area is engine.

2009 Smart Fortwo
Photo: 2009 Smart Fortwo by Elise240SX, CC BY-SA 4.0, via Wikimedia Commons
How the 2009 compares
Fewest complaintsMost complaints

Highest complaint count among 13 Fortwo model years — 2nd most.

1recalls
100complaints
3crashes
11fires
2injuries
38,500median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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1 recall

Engine

Apr 27, 2018 · NHTSA campaign 18V273000 · 42,781 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Risk: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy & notes

MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2010: 1 complaints20102011: 2 complaints2012: 10 complaints20122013: 8 complaints2014: 7 complaints20142015: 10 complaints2016: 10 complaints20162017: 11 complaints2018: 17 complaints2018172019: 8 complaints2020: 6 complaints20202021: 3 complaints2022: 2 complaints20222023: 1 complaints2024: 3 complaints20242025: 1 complaints20251

NHTSA investigations

Engine Compartment Fire

EA17003 · opened Sep 1, 2017 · closed Aug 21, 2018 · led to recall 18V273000
Summary

On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).According to Mercedes-Benz?s DIR, ?the rear insulation mat within the engine compartment might deform, deteriorate, loosen and over time, subsequently be able to contact hot components of the exhaust system.This could lead to an ignition of the insulation mat and possible fire in the engine compartment.?The US-specification exhaust system has an external catalytic converter packaged close to the insulation mat, where temperatures in the vicinity of the insulation mat reach high values.Over time, these temperatures can lead to a change in the insulation mat's material characteristics and ultimately allow the material to deform. Depending on the magnitude and the specific location of the deformation, the insulation mat could contact hot components of the exhaust system and ignite.Mercedes-Benz will replace the rear insulation mat on the affected vehicles with the improved mat first implemented in the United States in MY 2010 vehicles.ODI?s analysis of fire incident field data reported to NHTSA and Mercedes-Benz show an increasing trend of non-crash fires in the subject vehicles that begins after 4 years of service and accelerates after 7 years of service.The analysis shows that this tr…

Engine Compartment Fire

PE16016 · opened Dec 16, 2016 · closed Nov 20, 2017 · led to recall 18V273000
Summary

On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaints appeared to indicate an increasing trend, with all eight fires occurring since January 2015.As part of PE16-016, ODI analyzed information related to incidents reported to the Office by consumers, analyzed field data and technical information submitted by Mercedes-Benz USA (Mercedes) in response to the PE16-016 information request letter, and analyzed non-crash vehicle fire claim data provided by the Highway Loss Data Institute (HLDI).To date, ODI's analysis of incidents reported by consumers and provided by Mercedes has identified 27 incidents of open flame fires originating in the engine compartments of the subject vehicles, 14 of which were reported to ODI by Vehicle Owner Questionnaires (VOQs) and 18 involving complaints or field reports to Mercedes (5 of the incidents were reported to both ODI and Mercedes).One incident reported to Mercedes includes an allegation of an injury from smoke inhalation.Nineteen (19) of the incidents occurred since January 2015.Mercedes has only investigated 2 of the 27 fire incidents, and the company was unable to identify a vehicle-based cause for either incident.To further assess incident rates and trends, ODI requested fire claim data for the s…

2009 vs. other Smart Fortwo years

Owner complaints by model year; the darker bar is the 2009. Click a bar to switch year.

Questions

Does the 2009 Smart Fortwo have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2009 Smart Fortwo, the latest from Apr 27, 2018 (engine). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2009 Smart Fortwo?

Owner complaints filed with NHTSA most often mention engine (28), power train (27), unknown or other (18). Complaints are consumer reports and are not verified by NHTSA.