2020 Nissan Murano recalls and problems

The 2020 Nissan Murano has 2 recalls and 45 owner complaints on file with NHTSA; the most reported problem area is forward collision avoidance.

How the 2020 compares

Low

Fewest complaintsMost complaints

Low complaint count among 24 Murano model years — 16th most.

2recalls

45complaints

1crashes

0fires

2injuries

8,200median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

2 recalls

Steering

May 27, 2021 · NHTSA campaign 21V402000 · 14,276 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy & notes

Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Steering

Mar 11, 2021 · NHTSA campaign 21V170000 · 15,223 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

Risk: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

Remedy & notes

Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Forward Collision Avoidance14

Unknown or other10

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2020 vs. other Nissan Murano years

Owner complaints by model year; the darker bar is the 2020. Click a bar to switch year.

Questions

Does the 2020 Nissan Murano have recalls?

Yes — NHTSA lists 2 recall campaigns covering the 2020 Nissan Murano, the latest from May 27, 2021 (steering). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2020 Nissan Murano?

Owner complaints filed with NHTSA most often mention forward collision avoidance (14), unknown or other (10), suspension (8). Complaints are consumer reports and are not verified by NHTSA.