High complaint count among 24 Murano model years — 6th most.
4recalls
636complaints
24crashes
4fires
26injuries
80,305median miles
Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.
Does your car have an open recall? Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Dec 19, 2018 · NHTSA campaign 18V916000 · 86,265 vehicles
Problem: Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Risk: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy & notes
Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
Tires
Oct 5, 2009 · NHTSA campaign 09V393000 · 143,223 vehicles
Problem: Nissan is recalling certain model year 2008-2010 vehicles originally sold in or currently registered in the states of Connecticut, Delaware, Iowa, Illinois, Indiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Washington d.c., West Virginia and Wisconsin. The material in the nut used to secure the sensor-transmitter of the tire pressure monitoring system (TPMS) May corrode and potentially crack in areas with heavy concentrations of road salt. If this occurs, the nut May come out of the sensor-transmitter and the TPMS lamp will illuminate.
Original NHTSA wording
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Risk: If the TPMS lamp is disregarded and the vehicle continues to be driven in this condition, the tire will quickly lose air pressure at a consistent rate resulting in a flat tire increasing the risk of a crash.
Original NHTSA wording
IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy & notes
The dealer will replace the TPMS nut with a new, more robust nut. This service will be performed free of charge. The recall is expected to begin on or before November 9, 2009. Owners May contact Nissan at 1-800-647-7261 and Infiniti at 1-800-662-6200.
Owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Air Bags
Oct 7, 2008 · NHTSA campaign 08V521000 · 204,361 vehicles
Problem: Nissan is recalling 204,361 my 2007-2008 altima, altima hybrid, 350Z, 350Z roadster, my 2008 altima coupe, rogue, my 2009 murano, and Infiniti my 2007-2008 G35 sedan, my 2008 G37 coupe and EX35 passenger vehicles equipped with Continental automotive systems' occupant classification system (ocs) control units. A varistor in the ocs control unit located in the passenger seat cushion May have been manufactured out of specification. Under certain conditions, this could cause an interruption of signal between the ocs and the air bag control unit (acu).
Original NHTSA wording
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Risk: This could result in the passenger air bag being suppressed which could fail to provide adequate protection in the event of a crash.
Original NHTSA wording
THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy & notes
Dealers will test the signal between the ocs and acu systems using a special tool to check that it is functioning as designed. If necessary, the seat cushion (containing ocs hardware) will be replaced with a new one manufactured to specification. The recall began on November 4, 2008. Owners May contact Nissan at 1-800-647-7261 or Infiniti at 1-800-662-6200.
Customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
Air Bags
Feb 12, 2008 · NHTSA campaign 08V066000 · 16,365 vehicles
Problem: Nissan is recalling 16,365 my 2008 Infiniti EX35 and my 2009 Nissan murano vehicles. Due to incorrect software programming, the air bag control unit (acu) May cause the passenger air bag not to operate as designed if the vehicle battery becomes significantly discharged.
Original NHTSA wording
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Risk: This could result in the passenger air bag not inflating in a crash in which it was designed to do so, and increasing the risk of injury.
Original NHTSA wording
THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy & notes
Dealers will reprogram the acu in affected vehicles. The recall began on February 19, 2008. Owners May contact Infiniti at 1-800-662-6200 or Nissan at 1-800-647-7261.
Nissan recall no. P8201.customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
Recall text as published by NHTSA and the manufacturer.
Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.
Complaints by year filed
NHTSA investigations
Extended Braking Distances
EA18001 · opened Apr 18, 2018 · closed Jan 17, 2023 · led to recall 18V916000
Summary
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in i…
Extended Braking Distances
PE17002 · opened May 3, 2017 · closed May 4, 2018
Summary
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react wit…
2009 vs. other Nissan Murano years
Owner complaints by model year; the darker bar is the 2009. Click a bar to switch year.
Questions
Does the 2009 Nissan Murano have recalls?
Yes — NHTSA lists 4 recall campaigns covering the 2009 Nissan Murano, the latest from Dec 19, 2018 (service brakes). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.
What are the most common problems with the 2009 Nissan Murano?
Owner complaints filed with NHTSA most often mention service brakes (269), air bags (91), electrical system (83). Complaints are consumer reports and are not verified by NHTSA.
Recalls by Model
