2019 Keystone Outback recalls and problems

The 2019 Keystone Outback has 2 recalls and 2 owner complaints on file with NHTSA; the most reported problem area is structure.

How the 2019 compares
Fewest complaintsMost complaints

Low complaint count among 17 Outback model years — 13th most.

2recalls
2complaints
0crashes
0fires
0injuries
9,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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2 recalls

Structure

Nov 18, 2020 · NHTSA campaign 20V715000 · 1,296 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.

Risk: A buckled frame may fail and increase the risk of a crash.

Remedy & notes

Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Power Train

Nov 28, 2018 · NHTSA campaign 18V843000 · 982 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Risk: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Remedy & notes

Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Unknown or other1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2019 vs. other Keystone Outback years

Owner complaints by model year; the darker bar is the 2019. Click a bar to switch year.

Questions

Does the 2019 Keystone Outback have recalls?

Yes — NHTSA lists 2 recall campaigns covering the 2019 Keystone Outback, the latest from Nov 18, 2020 (structure). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2019 Keystone Outback?

Owner complaints filed with NHTSA most often mention structure (2), unknown or other (1). Complaints are consumer reports and are not verified by NHTSA.