2002 Keystone Outback recalls and problems

The 2002 Keystone Outback has 1 recall and 2 owner complaints on file with NHTSA; the most reported problem area is electrical system.

How the 2002 compares
Fewest complaintsMost complaints

Average complaint count among 17 Outback model years — 8th most.

1recalls
2complaints
0crashes
0fires
0injuries
40,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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1 recall

Equipment

Nov 12, 2003 · NHTSA campaign 03V463000 · 3,641 vehicles

Problem: On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This May cause the oven to activate without pressing any key pads.

Original NHTSA wording

ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk: An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.

Original NHTSA wording

AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy & notes

Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or Keystone at 574-535-2100.

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).an electrical short can occur causing the oven to activate without pressing any key pads.this could result in excessive heat, smoke, or possibly a fire.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Electrical System1
Equipment1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2002 vs. other Keystone Outback years

2002: 2 complaints20022003: 3 complaints2004: 3 complaints20042005: 5 complaints2006: 3 complaints20062007: 8 complaints82009: 1 complaints20092010: 2 complaints2011: 4 complaints20112013: 2 complaints2014: 2 complaints20142016: 2 complaints2017: 4 complaints20172019: 2 complaints2021: 1 complaints20212022: 2 complaints2023: 1 complaints20231

Owner complaints by model year; the darker bar is the 2002. Click a bar to switch year.

Questions

Does the 2002 Keystone Outback have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2002 Keystone Outback, the latest from Nov 12, 2003 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2002 Keystone Outback?

Owner complaints filed with NHTSA most often mention electrical system (1), equipment (1). Complaints are consumer reports and are not verified by NHTSA.