2012 Tiffin Phaeton recalls and problems

The 2012 Tiffin Phaeton has 7 recalls and 2 owner complaints on file with NHTSA; the most reported problem area is engine.

How the 2012 compares

Average

Fewest complaintsMost complaints

Average complaint count among 20 Phaeton model years — 10th most.

7recalls

2complaints

0crashes

0fires

0injuries

—median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

7 recalls

Equipment

Dec 22, 2017 · NHTSA campaign 17V841000 · 36,005 vehicles

Problem: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy & notes

Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine

Feb 27, 2017 · NHTSA campaign 17V121000 · 35 vehicles

Problem: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2012 Phaeton motorhomes with floor plans QBH, QKH, and QTH, built on PowerGlide chassis. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.

Risk: Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.

Remedy & notes

Tiffin will notify owner, and dealers will reconfigure the exhaust to provide extra clearance, free of charge. The recall began on March 22, 2017. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for the recall is TIF-106.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Equipment

Dec 28, 2015 · NHTSA campaign 15V880000 · 14,889 vehicles

Problem: Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.

Risk: Unstable entry and exit steps increase the risk of injury.

Remedy & notes

Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine

Sep 30, 2015 · NHTSA campaign 15V612000 · 140 vehicles

Problem: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.

Risk: Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.

Remedy & notes

Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. The recall began on December 1, 2015. Owners may contact Tiffin customer service at 1-256-356-8661. Note: Although these vehicles may have been previously repaired for this condition under recall number 11V-416, it is important that the affected vehicles receive the revised remedy of this recall.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Service Brakes

May 22, 2012 · NHTSA campaign 12V228000 · 2 vehicles

Problem: Tiffin motorhomes (Tiffin) is recalling two model year 2012 phaeton recreational vehicles built on a spartan chassis and equipped with 3030 brake chambers. These vehicles fail to comply with the requirements of federal motor vehicle safety standard number 121, âair brake systemsâ because they do not meet the park brake and draw bar requirements.

Original NHTSA wording

TIFFIN MOTORHOMES (TIFFIN) IS RECALLING TWO MODEL YEAR 2012 PHAETON RECREATIONAL VEHICLES BUILT ON A SPARTAN CHASSIS AND EQUIPPED WITH 3030 BRAKE CHAMBERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 121, ÂAIR BRAKE SYSTEMSÂ BECAUSE THEY DO NOT MEET THE PARK BRAKE AND DRAW BAR REQUIREMENTS.

Risk: The park brake May not be sufficient to hold the vehicle in place. Accordingly, the vehicle could roll away and strike and injure a bystander or cause a crash without warning.

Original NHTSA wording

THE PARK BRAKE MAY NOT BE SUFFICIENT TO HOLD THE VEHICLE IN PLACE. ACCORDINGLY, THE VEHICLE COULD ROLL AWAY AND STRIKE AND INJURE A BYSTANDER OR CAUSE A CRASH WITHOUT WARNING.

Remedy & notes

The affected vehicles have not been sold yet and Tiffin has notified the dealers that are in possession of the vehicles. Spartan dealers will install improved brake chambers prior to sale. Owners May contact Tiffin motorhomes at 1-256-356-8661.

Owners May also contact the national highway traffic safety administrationâs vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Engine

Feb 8, 2012 · NHTSA campaign 12V048000 · 13 vehicles

Problem: Tiffin is recalling certain model year 2011, 2012, and 2013 recreational vehicles, models phaeton and zephyr, equipped with a cummins isb, isc, isl, or isx diesel engine. The v-band clamp assembly, part numbers Q187684, Q187685, and Q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (DPF) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt May cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

Original NHTSA wording

TIFFIN IS RECALLING CERTAIN MODEL YEAR 2011, 2012, AND 2013 RECREATIONAL VEHICLES, MODELS PHAETON AND ZEPHYR, EQUIPPED WITH A CUMMINS ISB, ISC, ISL, OR ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.

Risk: If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing May detach completely, creating a road hazard.

Original NHTSA wording

IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.

Remedy & notes

Tiffins is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. Owners May contact cummins at 1-812-377-5000 or tiffins at 256-356-8661.

Cummins recall campaign number is C1154. Owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Engine

Aug 8, 2011 · NHTSA campaign 11V416000 · 149 vehicles

Problem: Tiffin is recalling certain model year 2010-2012 phaeton motorhomes with floor plans qbh, qkh, and qth that are built with 2010 epa-certified engines on powerglide chassis. The exhaust pipe is mounted too close to the underside of the floor.

Original NHTSA wording

TIFFIN IS RECALLING CERTAIN MODEL YEAR 2010-2012 PHAETON MOTORHOMES WITH FLOOR PLANS QBH, QKH, AND QTH THAT ARE BUILT WITH 2010 EPA-CERTIFIED ENGINES ON POWERGLIDE CHASSIS. THE EXHAUST PIPE IS MOUNTED TOO CLOSE TO THE UNDERSIDE OF THE FLOOR.

Risk: Melting of the insulation can occur, possibly resulting in a fire.

Original NHTSA wording

MELTING OF THE INSULATION CAN OCCUR, POSSIBLY RESULTING IN A FIRE.

Remedy & notes

Tiffin will notify owners, and dealers will attach a heat shield to the bottom of the floor and an insulating sock or blanket will be wrapped around the exhaust pipe. These repairs will be performed free of charge. The recall began on September 19, 2011. Owners May contact Tiffin at 1-256-356-8661.

Owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Engine2

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2012 vs. other Tiffin Phaeton years

Owner complaints by model year; the darker bar is the 2012. Click a bar to switch year.

Questions

Does the 2012 Tiffin Phaeton have recalls?

Yes — NHTSA lists 7 recall campaigns covering the 2012 Tiffin Phaeton, the latest from Dec 22, 2017 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2012 Tiffin Phaeton?

Owner complaints filed with NHTSA most often mention engine (2). Complaints are consumer reports and are not verified by NHTSA.