2011 Tiffin Phaeton recalls and problems

The 2011 Tiffin Phaeton has 12 recalls and 4 owner complaints on file with NHTSA; the most reported problem area is engine.

How the 2011 compares

Highest

Fewest complaintsMost complaints

Highest complaint count among 20 Phaeton model years — 3rd most.

12recalls

4complaints

1crashes

1fires

2injuries

15,211median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

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12 recalls

Equipment

Dec 22, 2017 · NHTSA campaign 17V841000 · 36,005 vehicles

Problem: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy & notes

Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Visibility

Jul 13, 2016 · NHTSA campaign 16V532000 · 10,351 vehicles

Problem: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2007-2011 Allegro, Allegro Bus, Phaeton, and Zephyr motorhomes, 2007-2010 Allegro Bay motorhomes, and 2010-2011 Allegro Breeze motorhomes. The windshield wiper arms on the affected vehicles may break off.

Risk: If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.

Remedy & notes

Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. The recall began on August 19, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-100.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Equipment

Dec 28, 2015 · NHTSA campaign 15V880000 · 14,889 vehicles

Problem: Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.

Risk: Unstable entry and exit steps increase the risk of injury.

Remedy & notes

Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine

Sep 30, 2015 · NHTSA campaign 15V612000 · 140 vehicles

Problem: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.

Risk: Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.

Remedy & notes

Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. The recall began on December 1, 2015. Owners may contact Tiffin customer service at 1-256-356-8661. Note: Although these vehicles may have been previously repaired for this condition under recall number 11V-416, it is important that the affected vehicles receive the revised remedy of this recall.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Electrical System

May 22, 2014 · NHTSA campaign 14V271000 · 4,414 vehicles

Problem: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2009-2011 Allegro, 2010-2011 Bus and Breeze, and 2008-2011 Phaeton and Zephyr recreational vehicles, equipped with LED clearance lights made by Command Electronics, Inc. In the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.

Risk: A short in the circuit board increases the risk of a fire.

Remedy & notes

Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. The recall began on July 31, 2014. Owners may contact Tiffin customer service at 1-256-356-8661.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine

Feb 8, 2012 · NHTSA campaign 12V048000 · 13 vehicles

Problem: Tiffin is recalling certain model year 2011, 2012, and 2013 recreational vehicles, models phaeton and zephyr, equipped with a cummins isb, isc, isl, or isx diesel engine. The v-band clamp assembly, part numbers Q187684, Q187685, and Q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (DPF) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt May cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

Original NHTSA wording

TIFFIN IS RECALLING CERTAIN MODEL YEAR 2011, 2012, AND 2013 RECREATIONAL VEHICLES, MODELS PHAETON AND ZEPHYR, EQUIPPED WITH A CUMMINS ISB, ISC, ISL, OR ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.

Risk: If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing May detach completely, creating a road hazard.

Original NHTSA wording

IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.

Remedy & notes

Tiffins is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. Owners May contact cummins at 1-812-377-5000 or tiffins at 256-356-8661.

Cummins recall campaign number is C1154. Owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Engine

Nov 10, 2011 · NHTSA campaign 11V547000 · 279 vehicles

Problem: Tiffin motorhomes, INC. (Tiffin) is recalling certain model year 2011 allegro and phaeton recreational vehicles built on Freightliner chassis and equipped with a cummins isc, isx, ism, or isl diesel engine. The v-band clamp assembly, part numbers Q187684, Q187685, and Q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (DPF) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt May cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

Original NHTSA wording

TIFFIN MOTORHOMES, INC. (TIFFIN) IS RECALLING CERTAIN MODEL YEAR 2011 ALLEGRO AND PHAETON RECREATIONAL VEHICLES BUILT ON FREIGHTLINER CHASSIS AND EQUIPPED WITH A CUMMINS ISC, ISX, ISM, OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.

Original NHTSA wording

Remedy & notes

Tiffin is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on October 10, 2011. Owners May contact cummins at 1-812-377-5000 or Tiffin at 1-256-356-8661.

Owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Engine

Sep 23, 2011 · NHTSA campaign 11V485000 · 179 vehicles

Problem: Tiffin motorhomes is recalling certain model year 2011 allegro bus and phaeton recreational vehicles built on the powerglide chassis equipped with a cummins isx or isl diesel engine. The v-band clamp assembly, part numbers Q187684, Q187685, and Q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (DPF) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt May cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

Original NHTSA wording

TIFFIN MOTORHOMES IS RECALLING CERTAIN MODEL YEAR 2011 ALLEGRO BUS AND PHAETON RECREATIONAL VEHICLES BUILT ON THE POWERGLIDE CHASSIS EQUIPPED WITH A CUMMINS ISX OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.

Original NHTSA wording

Remedy & notes

Tiffin motorhomes is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on October 10, 2011. Owners May contact cummins at 1-812-377-5000 or Tiffin motorhomes at 1-256-356-8661.

Cummins' recall campaign number is C1154.owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Service Brakes

Aug 25, 2011 · NHTSA campaign 11V452000 · 1,960 vehicles

Problem: Tiffin motorhomes is recalling certain model year 2007-2011 phaeton, my 2008-2010 bus, and my 2010 allegro motorhomes equipped with kongsberg automotive adjustable brake pedals. The adjustable brake pedal arm May loosen allowing the arm to rotate around its shaft and swing in front of the accelerator pedal, reducing braking function.

Original NHTSA wording

TIFFIN MOTORHOMES IS RECALLING CERTAIN MODEL YEAR 2007-2011 PHAETON, MY 2008-2010 BUS, AND MY 2010 ALLEGRO MOTORHOMES EQUIPPED WITH KONGSBERG AUTOMOTIVE ADJUSTABLE BRAKE PEDALS. THE ADJUSTABLE BRAKE PEDAL ARM MAY LOOSEN ALLOWING THE ARM TO ROTATE AROUND ITS SHAFT AND SWING IN FRONT OF THE ACCELERATOR PEDAL, REDUCING BRAKING FUNCTION.

Risk: A loose brake pedal increases the risk of a crash.

Original NHTSA wording

A LOOSE BRAKE PEDAL INCREASES THE RISK OF A CRASH.

Remedy & notes

Damiler trucks (dtna) is performing recall repairs and notification to owners. The owners were initially notified by dtna trucks on December 22, 2009, and a follow up notice was mailed to owners on July 20, 2011. Owners May contact dtna warranty claims department at 1-800-547-0712 or Tiffin motorhomes at 1-256-356-8661 for more information.

Engine

Aug 8, 2011 · NHTSA campaign 11V416000 · 149 vehicles

Problem: Tiffin is recalling certain model year 2010-2012 phaeton motorhomes with floor plans qbh, qkh, and qth that are built with 2010 epa-certified engines on powerglide chassis. The exhaust pipe is mounted too close to the underside of the floor.

Original NHTSA wording

TIFFIN IS RECALLING CERTAIN MODEL YEAR 2010-2012 PHAETON MOTORHOMES WITH FLOOR PLANS QBH, QKH, AND QTH THAT ARE BUILT WITH 2010 EPA-CERTIFIED ENGINES ON POWERGLIDE CHASSIS. THE EXHAUST PIPE IS MOUNTED TOO CLOSE TO THE UNDERSIDE OF THE FLOOR.

Risk: Melting of the insulation can occur, possibly resulting in a fire.

Original NHTSA wording

MELTING OF THE INSULATION CAN OCCUR, POSSIBLY RESULTING IN A FIRE.

Remedy & notes

Tiffin will notify owners, and dealers will attach a heat shield to the bottom of the floor and an insulating sock or blanket will be wrapped around the exhaust pipe. These repairs will be performed free of charge. The recall began on September 19, 2011. Owners May contact Tiffin at 1-256-356-8661.

Equipment

Feb 8, 2011 · NHTSA campaign 11V082000 · 10,683 vehicles

Problem: Tiffin motorhomes is recalling certain recreational vehicles equipped with 1200-SERIES norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

Original NHTSA wording

TIFFIN MOTORHOMES IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Risk: The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak May not shut off in sufficient time to prevent a fire.

Original NHTSA wording

THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy & notes

Tiffin motorhomes is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10E-049 for additional information. The safety recall began on February 17, 2011. Owners May contact norcold at 1-800-767-9101.

Equipment

Oct 25, 2010 · NHTSA campaign 10V512000 · 62 vehicles

Problem: Tiffin motorhomes is recalling certain model year 2011 allegro, allegro bus, and phaeton rvs equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture May cause propane gas to leak from the line.

Original NHTSA wording

TIFFIN MOTORHOMES IS RECALLING CERTAIN MODEL YEAR 2011 ALLEGRO, ALLEGRO BUS, AND PHAETON RVS EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Risk: A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.

Original NHTSA wording

A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Remedy & notes

Tiffin is working with atwood and will replace or repair the stoves free of charge. The safety recall began on October 28, 2010. Owners May contact atwood at 1-574-266-4749 or Tiffin 1-256-356-8661.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Engine2

Tires2

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2011 vs. other Tiffin Phaeton years

Owner complaints by model year; the darker bar is the 2011. Click a bar to switch year.

Questions

Does the 2011 Tiffin Phaeton have recalls?

Yes — NHTSA lists 12 recall campaigns covering the 2011 Tiffin Phaeton, the latest from Dec 22, 2017 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2011 Tiffin Phaeton?

Owner complaints filed with NHTSA most often mention engine (2), tires (2). Complaints are consumer reports and are not verified by NHTSA.