2021 Ram Promaster City recalls and problems

The 2021 Ram Promaster City has 3 recalls and 5 owner complaints on file with NHTSA; the most reported problem area is engine.

Pictured: a 2020 model; the 2021 may differ in details. Photo: 2020 Ram Promaster City by DestinationFearFan, CC BY-SA 4.0, via Wikimedia Commons

How the 2021 compares

Low

Fewest complaintsMost complaints

Low complaint count among 8 Promaster City model years — 6th most.

3recalls

5complaints

0crashes

0fires

0injuries

—median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

3 recalls

Exterior Lighting

Sep 21, 2021 · NHTSA campaign 21V728000 · 23,853 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Remedy & notes

Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Seat Belts

Sep 9, 2021 · NHTSA campaign 21V699000 · 10,372 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy & notes

Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Service Brakes

Mar 9, 2021 · NHTSA campaign 21V147000 · 4 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.

Risk: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.

Remedy & notes

FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2021 vs. other Ram Promaster City years

Owner complaints by model year; the darker bar is the 2021. Click a bar to switch year.

Questions

Does the 2021 Ram Promaster City have recalls?

Yes — NHTSA lists 3 recall campaigns covering the 2021 Ram Promaster City, the latest from Sep 21, 2021 (exterior lighting). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2021 Ram Promaster City?

Owner complaints filed with NHTSA most often mention engine (3), equipment (1), exterior lighting (1). Complaints are consumer reports and are not verified by NHTSA.