2018 Ram Promaster City recalls and problems

The 2018 Ram Promaster City has 2 recalls and 16 owner complaints on file with NHTSA; the most reported problem area is engine.

How the 2018 compares

Average

Fewest complaintsMost complaints

Average complaint count among 8 Promaster City model years — 4th most.

2recalls

16complaints

0crashes

1fires

0injuries

40,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

2 recalls

Steering

Mar 6, 2018 · NHTSA campaign 18V149000 · 225 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.

Risk: A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.

Remedy & notes

Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Equipment

Feb 22, 2018 · NHTSA campaign 18V129000 · 3,460 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk: If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.

Remedy & notes

Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2018 vs. other Ram Promaster City years

Owner complaints by model year; the darker bar is the 2018. Click a bar to switch year.

Questions

Does the 2018 Ram Promaster City have recalls?

Yes — NHTSA lists 2 recall campaigns covering the 2018 Ram Promaster City, the latest from Mar 6, 2018 (steering). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2018 Ram Promaster City?

Owner complaints filed with NHTSA most often mention engine (8), electrical system (3), exterior lighting (2). Complaints are consumer reports and are not verified by NHTSA.