2004 Peterbilt 387 recalls and problems

The 2004 Peterbilt 387 has 3 recalls and 1 owner complaint on file with NHTSA; the most reported problem area is latches/locks/linkages.

How the 2004 compares

Lowest

Fewest complaintsMost complaints

Lowest complaint count among 5 387 model years — 5th most.

3recalls

1complaints

0crashes

0fires

0injuries

—median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

3 recalls

Equipment

Jul 13, 2006 · NHTSA campaign 06V251000 · 40 vehicles

Problem: On certain trucks, when using a cummins electronic icon service tool 2.2, an unintended engine start will occur.

Original NHTSA wording

ON CERTAIN TRUCKS, WHEN USING A CUMMINS ELECTRONIC ICON SERVICE TOOL 2.2, AN UNINTENDED ENGINE START WILL OCCUR.

Risk: Given the purpose and functionality of this service tool, this series of events would only occur in a service facility and could pose a hazard if the truck were to unexpectedly move or the engine to start without any warning, possibly causing personal injury.

Original NHTSA wording

GIVEN THE PURPOSE AND FUNCTIONALITY OF THIS SERVICE TOOL, THIS SERIES OF EVENTS WOULD ONLY OCCUR IN A SERVICE FACILITY AND COULD POSE A HAZARD IF THE TRUCK WERE TO UNEXPECTEDLY MOVE OR THE ENGINE TO START WITHOUT ANY WARNING, POSSIBLY CAUSING PERSONAL INJURY.

Remedy & notes

Cummins is conducting this recall (please see 06E063000) and will replace the icon service tool 2.2 with a new icon service tool 2.3 free of charge. Owners May contact cummins at 1-800-343-7357 or Peterbilt at 1-940-591-4201.

Peterbilt recall no. 706B. Customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Engine

Dec 22, 2005 · NHTSA campaign 05V570000 · 30,995 vehicles

Problem: On certain tractors equipped with caterpillar diesel engines, the variable valve actuation oil line May wear against the sharp edge of the cylinder head if not positioned correctly.

Original NHTSA wording

ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.

Risk: The oil line May be cut on the cylinder head causing an oil leak and a possible fire.

Original NHTSA wording

THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.

Remedy & notes

Caterpillar, in conjunction with paccar, will be conducting the owner notification and remedy for this campaign free of charge. Owners May call caterpillar at 309-675-6496, Kenworth at 425-828-5440, or Peterbilt at 940-591-4201.

Kenworth recall no. 05KW7 and Peterbilt recall no. 1205E.customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236(tty 1-800-424-9153), or go to http://www.safercar.gov.

Seats

Nov 16, 2004 · NHTSA campaign 04V548000 · 251 vehicles

Problem: On certain heavy duty trucks, the pivot bolts which hold the seat back frame to the seat cushion frame can loosen and possibly fracture or dislodge, causing the seat back to fail to provide full support to the driver.

Original NHTSA wording

ON CERTAIN HEAVY DUTY TRUCKS, THE PIVOT BOLTS WHICH HOLD THE SEAT BACK FRAME TO THE SEAT CUSHION FRAME CAN LOOSEN AND POSSIBLY FRACTURE OR DISLODGE, CAUSING THE SEAT BACK TO FAIL TO PROVIDE FULL SUPPORT TO THE DRIVER.

Risk: A possible vehicle crash could occur should the seat fall backwards during use.

Original NHTSA wording

A POSSIBLE VEHICLE CRASH COULD OCCUR SHOULD THE SEAT FALL BACKWARDS DURING USE.

Remedy & notes

Gra-mag will provide customers with repair kits which include instructions and parts to repair the seat. Owners should contact gra-mag at 614-875-8435 or Peterbilt at 940-591-4201.

Peterbilt recall no. 1104E.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Latches/locks/linkages1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2004 vs. other Peterbilt 387 years

Owner complaints by model year; the darker bar is the 2004. Click a bar to switch year.

Questions

Does the 2004 Peterbilt 387 have recalls?

Yes — NHTSA lists 3 recall campaigns covering the 2004 Peterbilt 387, the latest from Jul 13, 2006 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2004 Peterbilt 387?

Owner complaints filed with NHTSA most often mention latches/locks/linkages (1). Complaints are consumer reports and are not verified by NHTSA.