2023 Mercedes-Benz Metris recalls and problems

The 2023 Mercedes-Benz Metris has 4 recalls and 2 owner complaints on file with NHTSA; the most reported problem area is air bags.

Pictured: a 2022 model; the 2023 may differ in details. Photo: 2022 Mercedes-Benz Metris by Elise240SX, CC BY-SA 4.0, via Wikimedia Commons

How the 2023 compares

Low

Fewest complaintsMost complaints

Low complaint count among 9 Metris model years — 7th most.

4recalls

2complaints

1crashes

0fires

4injuries

—median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

4 recalls

Air Bags

Feb 6, 2026 · NHTSA campaign 26V070000 · 52,360 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.

Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.

Back Over Prevention

Jul 11, 2025 · NHTSA campaign 25V463000 · 43,422 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Fuel System

Dec 21, 2023 · NHTSA campaign 23V881000 · 13,726 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Remedy & notes

Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Fuel System

Jun 26, 2023 · NHTSA campaign 23V444000 · 20,500 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Remedy & notes

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Air Bags1

Lane Departure1

Seat Belts1

Steering1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2023 vs. other Mercedes-Benz Metris years

Owner complaints by model year; the darker bar is the 2023. Click a bar to switch year.

Questions

Does the 2023 Mercedes-Benz Metris have recalls?

Yes — NHTSA lists 4 recall campaigns covering the 2023 Mercedes-Benz Metris, the latest from Feb 6, 2026 (air bags). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2023 Mercedes-Benz Metris?

Owner complaints filed with NHTSA most often mention air bags (1), lane departure (1), seat belts (1). Complaints are consumer reports and are not verified by NHTSA.