2015 Mercedes-Benz Metris recalls and problems

The 2015 Mercedes-Benz Metris has 3 recalls and 1 owner complaint on file with NHTSA; the most reported problem area is unknown or other.

How the 2015 compares

Lowest

Fewest complaintsMost complaints

Lowest complaint count among 9 Metris model years — 8th most.

3recalls

1complaints

0crashes

0fires

0injuries

—median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

3 recalls

Back Over Prevention

Feb 22, 2022 · NHTSA campaign 22V099000 · 17,093 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.

Risk: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

Remedy & notes

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Power Train

May 22, 2018 · NHTSA campaign 18V335000 · 7,433 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.

Risk: Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.

Remedy & notes

DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering

Sep 22, 2017 · NHTSA campaign 17V595000 · 3 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.

Risk: The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

Remedy & notes

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Unknown or other1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2015 vs. other Mercedes-Benz Metris years

Owner complaints by model year; the darker bar is the 2015. Click a bar to switch year.

Questions

Does the 2015 Mercedes-Benz Metris have recalls?

Yes — NHTSA lists 3 recall campaigns covering the 2015 Mercedes-Benz Metris, the latest from Feb 22, 2022 (back over prevention). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2015 Mercedes-Benz Metris?

Owner complaints filed with NHTSA most often mention unknown or other (1). Complaints are consumer reports and are not verified by NHTSA.