2021 Mazda CX-9 recalls and problems

The 2021 Mazda CX-9 has 1 recall and 41 owner complaints on file with NHTSA; the most reported problem area is engine.

2020 Mazda Cx-9
Pictured: a 2020 model; the 2021 may differ in details. Photo: 2020 Mazda Cx-9 by Mr.choppers, CC BY-SA 3.0, via Wikimedia Commons
How the 2021 compares
Fewest complaintsMost complaints

Low complaint count among 17 CX-9 model years — 13th most.

1recalls
41complaints
7crashes
0fires
1injuries
53,186median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

1 recall

Seat Belts

Sep 27, 2021 · NHTSA campaign 21V750000 · 8,648 vehicles

Problem: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.

Remedy & notes

Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Engine22
Unknown or other6
Power Train5
Forward Collision Avoidance4
Service Brakes4
Vehicle Speed Control3
Air Bags2
Back Over Prevention2
Electrical System2
Steering1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2021: 1 complaints20212022: 11 complaints2022112023: 9 complaints20232024: 10 complaints20242025: 2 complaints20252026: 8 complaints20268

2021 vs. other Mazda CX-9 years

2007: 86 complaints20072008: 172 complaints2009: 59 complaints20092010: 195 complaints2011: 171 complaints20112012: 221 complaints2212013: 68 complaints20132014: 54 complaints2015: 35 complaints20152016: 108 complaints2017: 61 complaints20172018: 128 complaints2019: 54 complaints20192020: 19 complaints2021: 41 complaints20212022: 11 complaints2023: 13 complaints202313

Owner complaints by model year; the darker bar is the 2021. Click a bar to switch year.

Questions

Does the 2021 Mazda CX-9 have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2021 Mazda CX-9, the latest from Sep 27, 2021 (seat belts). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2021 Mazda CX-9?

Owner complaints filed with NHTSA most often mention engine (22), unknown or other (6), power train (5). Complaints are consumer reports and are not verified by NHTSA.