The 2023 Kia Soul has 4 recalls and 54 owner complaints on file with NHTSA; the most reported problem area is engine.
Park outside warning. Owners are advised to park outside and away from buildings until the repair is done, because of a fire risk. Campaign: 23V531000.
Lowest complaint count among 16 Soul model years — 14th most.
4recalls
54complaints
6crashes
1fires
15injuries
20,000median miles
Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.
Does your car have an open recall? Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Feb 17, 2025 · NHTSA campaign 25V099000 · 137,256 vehicles
Problem: Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Risk: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.
Remedy & notes
Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Air Bags
Dec 22, 2023 · NHTSA campaign 23V830000 · 2,967 vehicles
Problem: Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
Risk: An air bag that deploys unexpectedly can increase the risk of injury or crash.
Remedy & notes
Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Problem: Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy & notes
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Problem: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Risk: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy & notes
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall text as published by NHTSA and the manufacturer.
Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.
Complaints by year filed
NHTSA investigations
Kia 25V099 Piston Oil Ring Recall Effectiveness
AQ25001 · opened Aug 6, 2025 · closed Dec 18, 2025
Summary
On August 6, 2025, the Office of Defect Investigation (ODI) opened Audit Query (AQ) 25001 to assess the implementation of Kia America, Inc.âs (Kia) remedy program for Safety Recall 25V099, involving incorrectly manufactured piston oil rings which may damage the engine causing a loss of motive power or fire. This AQ was opened in response to consumer complaints alleging of an ineffective remedy, inconsistent inspection results to determine whether an engine replacement was needed, and the unavailability of recall remedies. On August 11, 2025, an Information Request (IR) was issued to Kia requesting: 1) why the inspection test was revised from requiring a âcoldâ engine to a âwarmâ engine; 2) why the recall remedy was suspended from April 30, 2025 to May 7, 2025; 3) how Kia notified customers of the recall remedy suspension and the need to re-test engines that failed the âcoldâ engine test; 4) the number of post-recall remedy complaints alleging engine or other engine related failures; and 5) the warranty coverage Kia is offering to vehicles that passed either inspection tests. On September 10, 2025, Kia responded to NHTSAâs IR: Kia reported the change in temperature from âcoldâ to âwarmâ engine testing was done to increase accuracy. The inspection test uses diagnostic tools that detects abnormal engine vibrations to identify damaged engines. From the initial launch of the Technical Service Bulletin (TSB) on April 4, 2025 through April 28, 2025, âcoldâ…
2023 vs. other Kia Soul years
Owner complaints by model year; the darker bar is the 2023. Click a bar to switch year.
Questions
Does the 2023 Kia Soul have recalls?
Yes — NHTSA lists 4 recall campaigns covering the 2023 Kia Soul, the latest from Feb 17, 2025 (engine). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.
What are the most common problems with the 2023 Kia Soul?
Owner complaints filed with NHTSA most often mention engine (15), electrical system (14), unknown or other (13). Complaints are consumer reports and are not verified by NHTSA.
Is it safe to drive the 2023 Kia Soul?
1 recall advises parking outside because of a fire risk. Only vehicles with the recall open are affected — check your VIN at nhtsa.gov/recalls.
Recalls by Model
