2016 Kia Soul recalls and problems

The 2016 Kia Soul has 2 recalls and 824 owner complaints on file with NHTSA; the most reported problem area is engine.

2016 Kia Soul
Photo: 2016 Kia Soul by Elise240SX, CC BY-SA 4.0, via Wikimedia Commons
How the 2016 compares
Fewest complaintsMost complaints

Highest complaint count among 16 Soul model years — 3rd most.

2recalls
824complaints
28crashes
35fires
25injuries
82,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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2 recalls

Engine

Feb 22, 2019 · NHTSA campaign 19V120000 · 378,967 vehicles

Problem: Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Risk: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy & notes

Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering

Sep 29, 2017 · NHTSA campaign 17V608000 · 342,381 vehicles

Problem: Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Risk: If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Remedy & notes

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2016: 4 complaints20162017: 13 complaints20172018: 18 complaints20182019: 83 complaints20192020: 79 complaints20202021: 105 complaints20212022: 134 complaints20221342023: 132 complaints20232024: 102 complaints20242025: 86 complaints20252026: 68 complaints202668

NHTSA investigations

Engine Fires

EA21003 · opened Dec 22, 2021 · closed Feb 5, 2024 · led to recall 23V877
Summary

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY…

2016 vs. other Kia Soul years

Owner complaints by model year; the darker bar is the 2016. Click a bar to switch year.

Questions

Does the 2016 Kia Soul have recalls?

Yes — NHTSA lists 2 recall campaigns covering the 2016 Kia Soul, the latest from Feb 22, 2019 (engine). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2016 Kia Soul?

Owner complaints filed with NHTSA most often mention engine (623), unknown or other (124), fuel system (85). Complaints are consumer reports and are not verified by NHTSA.