2025 Kia Sorento Phev recalls and problems

The 2025 Kia Sorento Phev has 3 recalls and 13 owner complaints on file with NHTSA; the most reported problem area is unknown or other.

How the 2025 compares

High

Fewest complaintsMost complaints

High complaint count among 4 Sorento Phev model years — 2nd most. Newer model years have had less time on the road, so their counts are still growing.

3recalls

13complaints

1crashes

0fires

0injuries

30,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

3 recalls

Electrical System

Jan 26, 2026 · NHTSA campaign 26V046000 · 42,677 vehicles

Problem: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

Risk: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.

Remedy

The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

Electrical System

Jan 13, 2025 · NHTSA campaign 25V006000 · 74,469 vehicles

Problem: Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

Remedy & notes

Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Fuel System

Dec 10, 2024 · NHTSA campaign 24V920000 · 1,385 vehicles

Problem: Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.

Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy & notes

Dealers will install a cover around the fuel line, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC328.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Unknown or other5

Electrical System3

Forward Collision Avoidance3

Communication1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2025 vs. other Kia Sorento Phev years

Owner complaints by model year; the darker bar is the 2025. Click a bar to switch year.

Questions

Does the 2025 Kia Sorento Phev have recalls?

Yes — NHTSA lists 3 recall campaigns covering the 2025 Kia Sorento Phev, the latest from Jan 26, 2026 (electrical system). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2025 Kia Sorento Phev?

Owner complaints filed with NHTSA most often mention unknown or other (5), electrical system (3), forward collision avoidance (3). Complaints are consumer reports and are not verified by NHTSA.