The 2023 Kia Sorento Phev has 2 recalls and 8 owner complaints on file with NHTSA; the most reported problem area is electrical system.
Park outside warning. Owners are advised to park outside and away from buildings until the repair is done, because of a fire risk. Campaign: 22V703000.
How the 2023 compares
Low
Fewest complaintsMost complaints
Low complaint count among 4 Sorento Phev model years — 3rd most.
2recalls
8complaints
0crashes
0fires
0injuries
50,000median miles
Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.
Does your car have an open recall? Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Aug 31, 2023 · NHTSA campaign 23V610000 · 144,979 vehicles
Problem: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy & notes
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Problem: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk: A fire while parked or driving can increase the risk of injury.
Remedy & notes
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall text as published by NHTSA and the manufacturer.
Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.
Complaints by year filed
2023 vs. other Kia Sorento Phev years
Owner complaints by model year; the darker bar is the 2023. Click a bar to switch year.
Questions
Does the 2023 Kia Sorento Phev have recalls?
Yes — NHTSA lists 2 recall campaigns covering the 2023 Kia Sorento Phev, the latest from Aug 31, 2023 (back over prevention). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.
What are the most common problems with the 2023 Kia Sorento Phev?
Owner complaints filed with NHTSA most often mention electrical system (3), engine (3), unknown or other (3). Complaints are consumer reports and are not verified by NHTSA.
Is it safe to drive the 2023 Kia Sorento Phev?
1 recall advises parking outside because of a fire risk. Only vehicles with the recall open are affected — check your VIN at nhtsa.gov/recalls.
Recalls by Model