2000 Jeep Cherokee recalls and problems

The 2000 Jeep Cherokee has 1 recall and 369 owner complaints on file with NHTSA; the most reported problem area is service brakes.

2000 Jeep Cherokee
Photo: 2000 Jeep Cherokee by MercurySable99, CC BY-SA 4.0, via Wikimedia Commons
How the 2000 compares
Fewest complaintsMost complaints

Average complaint count among 14 Cherokee model years — 7th most.

1recalls
369complaints
26crashes
40fires
23injuries
72,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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1 recall

Fuel System

Apr 8, 2002 · NHTSA campaign 02V104000 · 1,115,322 vehicles

Problem: On certain sport utility vehicles equipped with a 4.0L engine only, the design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.

Original NHTSA wording

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

Risk: This could result in a vehicle fire.

Original NHTSA wording

THIS COULD RESULT IN A VEHICLE FIRE.

Remedy & notes

Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder. Owner notification began May 13, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Daimlerchrysler recall no.B06.also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

1999: 2 complaints19992000: 33 complaints2001: 91 complaints2001912002: 59 complaints2003: 35 complaints20032004: 28 complaints2005: 19 complaints20052006: 9 complaints2007: 11 complaints20072008: 15 complaints2009: 7 complaints20092010: 10 complaints2011: 9 complaints20112012: 4 complaints2013: 8 complaints20132014: 8 complaints2015: 10 complaints20152016: 3 complaints2017: 1 complaints20172018: 4 complaints2019: 3 complaints20193

NHTSA investigations

Crash Related Fuel Tank Fires

EA12005 · opened Jun 12, 2012 · closed Nov 14, 2014 · led to recall 13V252000
Summary

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things,…

2000 vs. other Jeep Cherokee years

Owner complaints by model year; the darker bar is the 2000. Click a bar to switch year.

Questions

Does the 2000 Jeep Cherokee have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2000 Jeep Cherokee, the latest from Apr 8, 2002 (fuel system). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2000 Jeep Cherokee?

Owner complaints filed with NHTSA most often mention service brakes (105), engine (65), electrical system (44). Complaints are consumer reports and are not verified by NHTSA.