2020 Jayco Travel Trailer White Hawk recalls and problems

The 2020 Jayco Travel Trailer White Hawk has 4 recalls and 6 owner complaints on file with NHTSA; the most reported problem area is equipment.

How the 2020 compares
Fewest complaintsMost complaints

Highest complaint count among 8 White Hawk model years — the most of any year.

4recalls
6complaints
0crashes
0fires
0injuries
500median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

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Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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4 recalls

Equipment

Jun 4, 2021 · NHTSA campaign 21V425000 · 87,649 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy & notes

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Equipment

Mar 17, 2021 · NHTSA campaign 21V184000 · 18,636 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Risk: A gas leak can increase the risk of a fire.

Remedy & notes

Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Structure

Dec 10, 2019 · NHTSA campaign 19V873000 · 51 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

Risk: In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Remedy & notes

Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Service Brakes

Jul 9, 2019 · NHTSA campaign 19V516000 · 103 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk Travel Trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

Risk: If the trailer separates from the tow vehicle, the breakaway switch may not activate the trailer brakes, increasing the risk of a crash.

Remedy & notes

Jayco will notify owners, and dealers will inspect the breakaway switch for proper wiring , rewiring it as necessary, free of charge. The recall began July 12, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901438.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Unknown or other1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2021: 2 complaints202122022: 2 complaints20222024: 1 complaints20242026: 1 complaints20261

2020 vs. other Jayco Travel Trailer White Hawk years

Owner complaints by model year; the darker bar is the 2020. Click a bar to switch year.

Questions

Does the 2020 Jayco Travel Trailer White Hawk have recalls?

Yes — NHTSA lists 4 recall campaigns covering the 2020 Jayco Travel Trailer White Hawk, the latest from Jun 4, 2021 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2020 Jayco Travel Trailer White Hawk?

Owner complaints filed with NHTSA most often mention equipment (3), suspension (3), structure (2). Complaints are consumer reports and are not verified by NHTSA.