2016 Jayco Travel Trailer White Hawk recalls and problems

The 2016 Jayco Travel Trailer White Hawk has 2 recalls and 5 owner complaints on file with NHTSA; the most reported problem area is suspension.

How the 2016 compares

Highest

Fewest complaintsMost complaints

Highest complaint count among 8 White Hawk model years — 2nd most.

2recalls

5complaints

0crashes

0fires

0injuries

5,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

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2 recalls

Electrical System

Jul 27, 2016 · NHTSA campaign 16V560000 · 3,085 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.

Risk: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.

Remedy & notes

Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Suspension

Mar 17, 2016 · NHTSA campaign 16V158000 · 10 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain model year 2016 White Hawk travel trailers, model 25BHS, manufactured on March 3, 2016. The affected trailers were incorrectly built on axles rated for 3000 lbs., when they should have been built with axles that have a capacity of 3500 lbs.

Risk: If the trailer is loaded to the capacity listed on the label, trailer handling may be affected, increasing the risk of a crash.

Remedy & notes

All of the affected trailers have been quarantined at Jayco dealers prior to their sale and thus no owner notification letters will be sent. Dealers will install the correct axles, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901291.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Suspension5

Wheels2

Service Brakes1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2016 vs. other Jayco Travel Trailer White Hawk years

Owner complaints by model year; the darker bar is the 2016. Click a bar to switch year.

Questions

Does the 2016 Jayco Travel Trailer White Hawk have recalls?

Yes — NHTSA lists 2 recall campaigns covering the 2016 Jayco Travel Trailer White Hawk, the latest from Jul 27, 2016 (electrical system). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2016 Jayco Travel Trailer White Hawk?

Owner complaints filed with NHTSA most often mention suspension (5), wheels (2), service brakes (1). Complaints are consumer reports and are not verified by NHTSA.