2024 GMC Sierra 3500 recalls and problems

The 2024 GMC Sierra 3500 has 3 recalls and 52 owner complaints on file with NHTSA; the most reported problem area is electrical system.

How the 2024 compares
Fewest complaintsMost complaints

Highest complaint count among 27 Sierra 3500 model years — the most of any year.

3recalls
52complaints
0crashes
2fires
1injuries
40,600median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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3 recalls

Latches/locks/linkages

Nov 26, 2024 · NHTSA campaign 24V894000 · 131,231 vehicles

Problem: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy & notes

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Latches/locks/linkages

Feb 1, 2024 · NHTSA campaign 24V060000 · 570,434 vehicles

Problem: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy & notes

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Steering

Aug 3, 2023 · NHTSA campaign 23V549000 · 3,893 vehicles

Problem: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy & notes

Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2023: 2 complaints20232024: 14 complaints20242025: 18 complaints2025182026: 18 complaints202618

2024 vs. other GMC Sierra 3500 years

Owner complaints by model year; the darker bar is the 2024. Click a bar to switch year.

Questions

Does the 2024 GMC Sierra 3500 have recalls?

Yes — NHTSA lists 3 recall campaigns covering the 2024 GMC Sierra 3500, the latest from Nov 26, 2024 (latches/locks/linkages). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2024 GMC Sierra 3500?

Owner complaints filed with NHTSA most often mention electrical system (16), power train (13), service brakes (11). Complaints are consumer reports and are not verified by NHTSA.