2023 GMC Sierra 3500 recalls and problems

The 2023 GMC Sierra 3500 has 1 recall and 28 owner complaints on file with NHTSA; the most reported problem area is power train.

How the 2023 compares
Fewest complaintsMost complaints

High complaint count among 27 Sierra 3500 model years — 6th most.

1recalls
28complaints
5crashes
0fires
1injuries
33,800median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

1 recall

Latches/locks/linkages

Feb 1, 2024 · NHTSA campaign 24V060000 · 570,434 vehicles

Problem: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy & notes

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Power Train14
Electrical System4
Engine4
Forward Collision Avoidance4
Unknown or other3
Wheels3
Fuel System2
Lane Departure2
Service Brakes2
Tires2

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2023: 3 complaints20232024: 8 complaints20242025: 8 complaints20252026: 9 complaints20269

2023 vs. other GMC Sierra 3500 years

2000: 26 complaints20002001: 36 complaints2002: 20 complaints2003: 7 complaints20032004: 24 complaints2005: 24 complaints2006: 11 complaints20062007: 16 complaints2008: 25 complaints2009: 5 complaints20092010: 2 complaints2011: 20 complaints2012: 9 complaints20122013: 14 complaints2014: 7 complaints2015: 31 complaints20152016: 19 complaints2017: 13 complaints2018: 14 complaints20182019: 13 complaints2020: 51 complaints2021: 21 complaints20212022: 33 complaints2023: 28 complaints2024: 52 complaints2024522025: 18 complaints2026: 5 complaints20265

Owner complaints by model year; the darker bar is the 2023. Click a bar to switch year.

Questions

Does the 2023 GMC Sierra 3500 have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2023 GMC Sierra 3500, the latest from Feb 1, 2024 (latches/locks/linkages). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2023 GMC Sierra 3500?

Owner complaints filed with NHTSA most often mention power train (14), electrical system (4), engine (4). Complaints are consumer reports and are not verified by NHTSA.