2023 Freightliner Business Class M2 recalls and problems

The 2023 Freightliner Business Class M2 has 8 recalls and 1 owner complaint on file with NHTSA; the most reported problem area is unknown or other.

How the 2023 compares
Fewest complaintsMost complaints

Lowest complaint count among 17 Business Class M2 model years — 15th most.

8recalls
1complaints
0crashes
0fires
0injuries
—median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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8 recalls

Fuel System

Oct 7, 2026 · NHTSA campaign 26V660000 · 2,456 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2025 Freightliner Business Class M2, 2022-2027 FCCC XCM, FCCC XCR, 2023 Freightliner 108SD, 2024-2027 FCCC XCS and FCCC XBS vehicles equipped with certain Cummins L9 diesel engines. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.

Remedy

Cummins will replace the fuel hoses, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this recall is F1042.

Suspension

Nov 4, 2025 · NHTSA campaign 25V760000 · 18,783 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.

Risk: A loss of vehicle control increases the risk of a crash.

Remedy

Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.

Steering

Aug 6, 2025 · NHTSA campaign 25V504000 · 176 vehicles

Problem: Fontaine Modification Company (Fontaine Modification) is recalling certain 2022-2024 Freightliner Business Class M2 vehicles. Welds may crack and fail, allowing the Intermediate steering shaft assembly to detach from the steering column.

Risk: A steering shaft that detaches can result in a loss of steering, increasing the risk of a crash.

Remedy

Fontaine Modification will replace the intermediate steering shaft, free of charge. Owner notification letters are expected to be mailed September 3, 2025. Owners may contact Fontaine Modification customer service at 1-800-366-8246.

Exterior Lighting

Sep 10, 2024 · NHTSA campaign 24V668000 · 16,890 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a body lighting interface controller and replacement brake lights. The brake lights may not illuminate when the brakes are automatically applied during an active brake assist (ABA) event.

Risk: Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy & notes

Dealers will update the ABA software, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1009.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Electronic Stability Control

Apr 26, 2023 · NHTSA campaign 23V299000 · 266 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Risk: Understeering during a J-turn may increase the risk of a crash.

Remedy & notes

DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Tires

Dec 12, 2022 · NHTSA campaign 22V919000 · 49 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

Risk: Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.

Remedy & notes

Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Engine

Jul 29, 2022 · NHTSA campaign 22V554000 · 1,375 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.

Risk: Unexpected engine shut down can increase the risk of a crash.

Remedy & notes

Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Steering

Jun 3, 2022 · NHTSA campaign 22V394000 · 3,573 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner M2, 108SD, and 114SD vehicles. The u-joint pinch bolt on the steering shaft may become detached, which can cause a loss of steering control.

Risk: Loss of steering control can increase the risk of a crash.

Remedy & notes

Dealers will inspect and repair the joint, as necessary, free of charge. Owner notification letters are expected to be mailed august 1, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-937.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Unknown or other1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2023 vs. other Freightliner Business Class M2 years

Owner complaints by model year; the darker bar is the 2023. Click a bar to switch year.

Questions

Does the 2023 Freightliner Business Class M2 have recalls?

Yes — NHTSA lists 8 recall campaigns covering the 2023 Freightliner Business Class M2, the latest from Oct 7, 2026 (fuel system). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2023 Freightliner Business Class M2?

Owner complaints filed with NHTSA most often mention unknown or other (1). Complaints are consumer reports and are not verified by NHTSA.