2012 Ford F-550 recalls and problems

The 2012 Ford F-550 has 5 recalls and 13 owner complaints on file with NHTSA; the most reported problem area is engine.

2012 Ford F-550
Photo: 2012 Ford F-550 by Elise240SX, CC BY-SA 4.0, via Wikimedia Commons
How the 2012 compares
Fewest complaintsMost complaints

High complaint count among 9 F-550 model years — 4th most.

5recalls
13complaints
1crashes
1fires
1injuries
72,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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5 recalls

Equipment

Aug 13, 2014 · NHTSA campaign 14V498000 · 3 vehicles

Problem: PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy & notes

PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fuel System

Feb 6, 2014 · NHTSA campaign 14V040000 · 18 vehicles

Problem: Almared, Inc., dba A-1 Alternative Fuel Systems, is recalling certain model year 2011-2012 Ford F-550 transit buses manufactured May 2011 through April 2013, altered to operate on compressed natural gas (CNG). In the affected vehicles, the brackets securing the passenger side CNG fuel tank may break.

Risk: If the brackets break, the CNG tank may separate from the vehicle frame increasing the risk of a crash or possible fire.

Remedy & notes

Almared, Inc. has notified owners and all affected vehicles have been remedied, free of charge. Owners may contact Almared at 1-559-485-4427.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine

Oct 30, 2013 · NHTSA campaign 13V535000 · 2,951 vehicles

Problem: Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.

Risk: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.

Remedy & notes

Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine

Aug 23, 2013 · NHTSA campaign 13V380000 · 37 vehicles

Problem: Manning Equipment Inc. LLC (Manning) is recalling certain model year 2012 Ford F-350, F-450 and F-550 gasoline engined dual rear wheel chassis vehicles manufactured October 2011 through June 2012. The tailpipe on the exhaust system does not extend out beyond the edge of the body, allowing heat to build up in rear curbside storage compartment.

Risk: Excessive heat build up in rear compartment could result in fire.

Remedy & notes

Manning Equipment has notified owners, and dealers will install tailpipe extensions free of charge. The recall has already begun. Owners may contact Manning Equipment at 1-502-426-5210.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Power Train

Dec 8, 2011 · NHTSA campaign 11V582000 · 16,091 vehicles

Problem: Ford is recalling certain model year 2011 f-150 vehicles manufactured from September 9, 2011, through September 22, 2011, and model year 2012 f-250, f-350, f-450 and f-550 heavy duty vehicles manufactured from September 12, 2011, through September 22, 2011. These vehicles fail to comply with the requirements of federal motor vehicle safety standard number 114, â“theft protection.┠the transmission can be shifted out of the park position without pressing the brake pedal due to brake shift interlock switch problem.

Original NHTSA wording

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, “THEFT PROTECTION.” THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.

Risk: This will allow the operator to inadvertently shift the vehicle into gear without the brake pedal being depressed, increasing the risk of a crash or injury to a nearby pedestrian.

Original NHTSA wording

THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.

Remedy & notes

Ford will notify owners, and dealers will inspect the brake shift interlock switch function and replace the switch if necessary, free of charge. The safety recall began on December 22, 2011. Owners May contact the Ford motor company customer relationship center at 1-866-436-7332.

Owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2012: 1 complaints20122013: 1 complaints20132015: 1 complaints20152016: 1 complaints20162017: 1 complaints20172018: 3 complaints201832019: 2 complaints20192020: 1 complaints20202022: 1 complaints20222024: 1 complaints20241

NHTSA investigations

Vehicle Commanded Engine Shutdown

RQ14005 · opened Jan 13, 2015 · closed Mar 15, 2016 · led to recall 15V175000
Summary

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made nume…

CNG Fuel Container Securement

PE13038 · opened Nov 15, 2013 · closed Mar 9, 2014 · led to recall 14V040000
Summary

The Office of Defects Investigation (ODI) is aware of 1 incident related to the alleged defect. By letter dated January 10, 2014, Almared, Inc. (doing business as A-1 Alternative Fuel Systems) has notified ODI that it has conducted a safety recall (NHTSA Recall No. 14V-040) to address a safety defect in 18 model year 2011-2012 Ford F-550 transit buses manufactured between May 2011 and April 2013. These vehicles have been altered by A-1 to contain one or more compressed natural gas (CNG) fuel containers. According to A-1, the brackets securing passenger side CNG fuel containers to the vehicle chassis may fracture, resulting in a CNG fuel container that is unsecured. A-1 has reportedly inspected all 18 affected vehicles and repaired all vehicles equipped with the defective mounting bracket by installing a new bracket of an improved design. The new bracket has added strength as a result of the following design revisions: the cantilevered mounting plate is reinforced with additional support plates, the cantilevered position is mounted higher on the bracket above the CNG fuel container center line position (thus reducing the moment arm), and it is constructed of heavier gauge steel plate that is also dimensionally wider, which provides for a greater bonding surface area with the vehicle chassis.Based on the recall action taken by Almared, Inc., this investigation is closed.

2012 vs. other Ford F-550 years

Owner complaints by model year; the darker bar is the 2012. Click a bar to switch year.

Questions

Does the 2012 Ford F-550 have recalls?

Yes — NHTSA lists 5 recall campaigns covering the 2012 Ford F-550, the latest from Aug 13, 2014 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2012 Ford F-550?

Owner complaints filed with NHTSA most often mention engine (10), fuel system (3), service brakes (2). Complaints are consumer reports and are not verified by NHTSA.