2011 Ford F-550 recalls and problems

The 2011 Ford F-550 has 5 recalls and 12 owner complaints on file with NHTSA; the most reported problem area is engine.

2012 Ford F-550
Pictured: a 2012 model; the 2011 may differ in details. Photo: 2012 Ford F-550 by Elise240SX, CC BY-SA 4.0, via Wikimedia Commons
How the 2011 compares
Fewest complaintsMost complaints

Average complaint count among 9 F-550 model years — 5th most.

5recalls
12complaints
1crashes
0fires
0injuries
22,555median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

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Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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5 recalls

Engine

Jan 30, 2015 · NHTSA campaign 15V052000 · 1 vehicles

Problem: All Wheel Drive Equipment Mfg., Inc. (All Wheel) is recalling one model year 2011 Ford F-550 truck with a 6.8L gasoline engine manufactured May 14, 2010, to May 28, 2010. The affected vehicle is equipped with a PTO Assembly Pressure Switch, part number FR67, used with power take off (PTO) assemblies for Ford F-550 chassis. The PTO switch may leak oil onto the thermal blanket.

Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy & notes

All Wheel has notified the owner and will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact All Wheel customer service at 1-800-311-4778.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Equipment

Aug 13, 2014 · NHTSA campaign 14V498000 · 3 vehicles

Problem: PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy & notes

PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine

Jul 8, 2014 · NHTSA campaign 14V411000 · 2 vehicles

Problem: J.C. Madigan, Inc. (J.C. Madigan) is recalling one model year 2011 Ford F-550, and one model year 2013 Ford F-450 chassis with a 6.8L gasoline engine dump trucks equipped with certain PTO Assembly Pressure Switches, part number 30T37594, manufactured June 2009 through June 2013, used in power take off (PTO) assemblies. The switch may begin leaking oil.

Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy & notes

J.C. Madigan will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in September 2014. Owners may contact J.C. Madigan customer service at 1-978-847-2900.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fuel System

Feb 6, 2014 · NHTSA campaign 14V040000 · 18 vehicles

Problem: Almared, Inc., dba A-1 Alternative Fuel Systems, is recalling certain model year 2011-2012 Ford F-550 transit buses manufactured May 2011 through April 2013, altered to operate on compressed natural gas (CNG). In the affected vehicles, the brackets securing the passenger side CNG fuel tank may break.

Risk: If the brackets break, the CNG tank may separate from the vehicle frame increasing the risk of a crash or possible fire.

Remedy & notes

Almared, Inc. has notified owners and all affected vehicles have been remedied, free of charge. Owners may contact Almared at 1-559-485-4427.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine

Oct 30, 2013 · NHTSA campaign 13V535000 · 2,951 vehicles

Problem: Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.

Risk: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.

Remedy & notes

Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2013: 2 complaints20132014: 2 complaints20142015: 3 complaints201532017: 1 complaints20172020: 1 complaints20202021: 1 complaints20212024: 2 complaints20242

NHTSA investigations

Vehicle Commanded Engine Shutdown

RQ14005 · opened Jan 13, 2015 · closed Mar 15, 2016 · led to recall 15V175000
Summary

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made nume…

CNG Fuel Container Securement

PE13038 · opened Nov 15, 2013 · closed Mar 9, 2014 · led to recall 14V040000
Summary

The Office of Defects Investigation (ODI) is aware of 1 incident related to the alleged defect. By letter dated January 10, 2014, Almared, Inc. (doing business as A-1 Alternative Fuel Systems) has notified ODI that it has conducted a safety recall (NHTSA Recall No. 14V-040) to address a safety defect in 18 model year 2011-2012 Ford F-550 transit buses manufactured between May 2011 and April 2013. These vehicles have been altered by A-1 to contain one or more compressed natural gas (CNG) fuel containers. According to A-1, the brackets securing passenger side CNG fuel containers to the vehicle chassis may fracture, resulting in a CNG fuel container that is unsecured. A-1 has reportedly inspected all 18 affected vehicles and repaired all vehicles equipped with the defective mounting bracket by installing a new bracket of an improved design. The new bracket has added strength as a result of the following design revisions: the cantilevered mounting plate is reinforced with additional support plates, the cantilevered position is mounted higher on the bracket above the CNG fuel container center line position (thus reducing the moment arm), and it is constructed of heavier gauge steel plate that is also dimensionally wider, which provides for a greater bonding surface area with the vehicle chassis.Based on the recall action taken by Almared, Inc., this investigation is closed.

2011 vs. other Ford F-550 years

Owner complaints by model year; the darker bar is the 2011. Click a bar to switch year.

Questions

Does the 2011 Ford F-550 have recalls?

Yes — NHTSA lists 5 recall campaigns covering the 2011 Ford F-550, the latest from Jan 30, 2015 (engine). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2011 Ford F-550?

Owner complaints filed with NHTSA most often mention engine (7), fuel system (4), equipment (1). Complaints are consumer reports and are not verified by NHTSA.