2021 Ford Explorer Police Intercept recalls and problems

The 2021 Ford Explorer Police Intercept has 1 recall and 1 owner complaint on file with NHTSA; the most reported problem area is engine.

How the 2021 compares
Fewest complaintsMost complaints

Low complaint count among 7 Explorer Police Intercept model years — 6th most.

1recalls
1complaints
0crashes
0fires
0injuries
—median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

1 recall

Power Train

Apr 14, 2022 · NHTSA campaign 22V255000 · 252,936 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.

Remedy & notes

Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Engine1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2021 vs. other Ford Explorer Police Intercept years

2015: 6 complaints20152016: 21 complaints2016212017: 9 complaints20172018: 3 complaints20182020: 1 complaints20202021: 1 complaints20212022: 1 complaints20221

Owner complaints by model year; the darker bar is the 2021. Click a bar to switch year.

Questions

Does the 2021 Ford Explorer Police Intercept have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2021 Ford Explorer Police Intercept, the latest from Apr 14, 2022 (power train). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2021 Ford Explorer Police Intercept?

Owner complaints filed with NHTSA most often mention engine (1). Complaints are consumer reports and are not verified by NHTSA.