2020 Ford Explorer Police Intercept recalls and problems
The 2020 Ford Explorer Police Intercept has 2 recalls and 1 owner complaint on file with NHTSA; the most reported problem area is power train.
How the 2020 compares
Low
Fewest complaintsMost complaints
Low complaint count among 7 Explorer Police Intercept model years — 5th most.
2recalls
1complaints
0crashes
0fires
0injuries
—median miles
Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.
Does your car have an open recall? Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy & notes
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Visibility
Jan 15, 2021 · NHTSA campaign 21V014000 · 283 vehicles
Problem: Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Risk: A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.
Remedy & notes
Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C01.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall text as published by NHTSA and the manufacturer.
Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.
2020 vs. other Ford Explorer Police Intercept years
Owner complaints by model year; the darker bar is the 2020. Click a bar to switch year.
Questions
Does the 2020 Ford Explorer Police Intercept have recalls?
Yes — NHTSA lists 2 recall campaigns covering the 2020 Ford Explorer Police Intercept, the latest from Apr 14, 2022 (power train). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.
What are the most common problems with the 2020 Ford Explorer Police Intercept?
Owner complaints filed with NHTSA most often mention power train (1). Complaints are consumer reports and are not verified by NHTSA.
Recalls by Model