2012 Dodge Journey recalls and problems

The 2012 Dodge Journey has 6 recalls and 377 owner complaints on file with NHTSA; the most reported problem area is electrical system.

How the 2012 compares

High

Fewest complaintsMost complaints

High complaint count among 14 Journey model years — 6th most.

6recalls

377complaints

21crashes

13fires

24injuries

78,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

6 recalls

Air Bags

Jul 7, 2017 · NHTSA campaign 17V432000 · 363,480 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Remedy & notes

Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering

May 6, 2016 · NHTSA campaign 16V273000 · 8,569 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Remedy & notes

Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Electronic Stability Control

Oct 19, 2015 · NHTSA campaign 15V675000 · 275,187 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

Risk: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Remedy & notes

Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine

Jul 7, 2015 · NHTSA campaign 15V431000 · 145,379 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Remedy & notes

Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Service Brakes

Nov 10, 2011 · NHTSA campaign 11V550000 · 340 vehicles

Problem: Chrysler is recalling certain model year 2012 Dodge journey and Fiat 500 vehicles manufactured from October 24, 2011, through October 26, 2011. Some vehicles were assembled with contaminated brake fluid and May experience a degradation of the sealing components within the brake system.

Original NHTSA wording

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.

Risk: This could lead to loss of braking ability increasing the risk of a crash.

Original NHTSA wording

THIS COULD LEAD TO LOSS OF BRAKING ABILITY INCREASING THE RISK OF A CRASH.

Remedy & notes

Chrysler will notify owners and replace all brake components that come in contact with hydraulic brake fluid. This service will be performed free of charge. The safety recall began on March 1, 2012. Owners May contact Chrysler at 1-800-853-1403.

Owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Engine

Sep 29, 2011 · NHTSA campaign 11V487000 · 667 vehicles

Problem: Chrysler is recalling certain model year 2012 Chrysler vehicles, including 200 and town and country models, Dodge vehicles, including charger, durango, grand caravan and journey models and Jeep grand cherokee vehicles manufactured from August 31, 2011, through September 13, 2011, that are equipped with 3.6L engines. These engines May experience connecting rod bearing failure due to debris inside the engine block.

Original NHTSA wording

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

Risk: Connecting rod failure May lead to engine seizure which May increase the risk of a crash.

Original NHTSA wording

CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

Remedy & notes

Chrysler will notify owners and replace the engine free of charge. The safety recall is expected to begin on or about November 18, 2011. Owners May contact Chrysler at 1-800-853-1403.

This is Chrysler safety recall number L33.owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Electrical System116

Service Brakes107

Engine105

Unknown or other48

Electronic Stability Control44

Power Train36

Air Bags29

Steering23

Vehicle Speed Control20

Fuel System15

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

NHTSA investigations

Vehicle entrapment

EA24003 · opened Aug 1, 2024 · open

Summary

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Active Head Rest Inadvertent Deployment

PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026

Summary

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that in…

2012 vs. other Dodge Journey years

Owner complaints by model year; the darker bar is the 2012. Click a bar to switch year.

Questions

Does the 2012 Dodge Journey have recalls?

Yes — NHTSA lists 6 recall campaigns covering the 2012 Dodge Journey, the latest from Jul 7, 2017 (air bags). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2012 Dodge Journey?

Owner complaints filed with NHTSA most often mention electrical system (116), service brakes (107), engine (105). Complaints are consumer reports and are not verified by NHTSA.