2002 Chrysler Pt Cruiser recalls and problems

The 2002 Chrysler Pt Cruiser has 3 recalls and 511 owner complaints on file with NHTSA; the most reported problem area is electrical system.

2002 Chrysler Pt Cruiser
Photo: 2002 Chrysler Pt Cruiser by Cutlass, CC0, via Wikimedia Commons
How the 2002 compares
Fewest complaintsMost complaints

Highest complaint count among 10 Pt Cruiser model years — 2nd most.

3recalls
511complaints
40crashes
34fires
50injuries
51,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

3 recalls

Steering

Jun 3, 2004 · NHTSA campaign 04V268000 · 438,391 vehicles

Problem: On certain passenger vehicles equipped with 2.4L non-turbocharged engines and automatic transaxles, the power steering pressure hose May contact the automatic transaxle differential cover, potentially damaging the hose.

Original NHTSA wording

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.

Risk: Power steering fluid leakage in the presence of an ignition source can result in an underhood fire.

Original NHTSA wording

POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERHOOD FIRE.

Remedy & notes

Dealers will inspect and relocate, or replace as necessary, the power steering hose and confirm torque of the hose fastener at the steering gear end. The recall began on September 20, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

Daimlerchrysler recall no. D18.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Fuel System

Aug 8, 2002 · NHTSA campaign 02V215000 · 345,436 vehicles

Problem: On certain passenger vehicles, the fuel pump module mounting flange could leak fuel if the vehicle is involved in a rollover crash.

Original NHTSA wording

ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP MODULE MOUNTING FLANGE COULD LEAK FUEL IF THE VEHICLE IS INVOLVED IN A ROLLOVER CRASH.

Risk: Fuel leakage in the presence of an ignition source could result in a fire.

Original NHTSA wording

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy & notes

Dealers will install a secondary seal over the fuel pump module. Owner notification began August 12, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Daimlerchrysler recall no.B23.also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Electrical System

Sep 10, 2001 · NHTSA campaign 01V288000 · 43,000 vehicles

Problem: Vehicle description: Certain sport utility vehicles are being recalled for a software error in the instrument cluster microprocessor. Under certain conditions, the cluster, with the majority of its gauges, illumination, and warning lamps, could become inoperative.

Original NHTSA wording

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.

Risk: Driving the vehicle with an inoperative cluster could cause a distraction, increasing the risk of a crash.

Original NHTSA wording

DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.

Remedy & notes

Dealers will re-flash the cluster software to correct the condition. Owner notification began October 8, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2001: 6 complaints20012002: 43 complaints2003: 53 complaints20032004: 55 complaints2005: 43 complaints20052006: 36 complaints2007: 63 complaints2007632008: 51 complaints2009: 31 complaints20092010: 20 complaints2011: 30 complaints20112012: 7 complaints2013: 8 complaints20132014: 16 complaints2015: 22 complaints20152016: 9 complaints2017: 5 complaints20172018: 1 complaints2019: 6 complaints20192021: 3 complaints2023: 2 complaints20232024: 1 complaints20241

NHTSA investigations

ENGINE COMPARTMENT FIRES

PE04028 · opened Mar 15, 2004 · closed Jun 18, 2004 · led to recall 04V268000
Summary

PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END…

SAFETY BELT CINCHING LATCH PLATE

PE02082 · opened Nov 6, 2002 · closed Apr 23, 2003
Summary

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.

2002 vs. other Chrysler Pt Cruiser years

Owner complaints by model year; the darker bar is the 2002. Click a bar to switch year.

Questions

Does the 2002 Chrysler Pt Cruiser have recalls?

Yes — NHTSA lists 3 recall campaigns covering the 2002 Chrysler Pt Cruiser, the latest from Jun 3, 2004 (steering). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2002 Chrysler Pt Cruiser?

Owner complaints filed with NHTSA most often mention electrical system (97), structure (67), engine (60). Complaints are consumer reports and are not verified by NHTSA.