2012 Volvo Vnl recalls and problems

The 2012 Volvo Vnl has 14 recalls and 5 owner complaints on file with NHTSA; the most reported problem area is suspension.

How the 2012 compares
Fewest complaintsMost complaints

Average complaint count among 20 Vnl model years — 10th most.

14recalls
5complaints
1crashes
0fires
3injuries
118,390median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

14 recalls

Trailer Hitches

Oct 13, 2015 · NHTSA campaign 15V643000 · 669 vehicles

Problem: Volvo Trucks North America (Volvo) is recalling certain model year 2011-2013 VNL and VNM trucks manufactured June 21, 2010, to December 14, 2012. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.

Risk: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.

Remedy & notes

Volvo will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 23, 2015. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1507.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Electrical System

Oct 8, 2015 · NHTSA campaign 15V634000 · 101 vehicles

Problem: Volvo Trucks North America (Volvo) is recalling certain model year 2012-2014 Volvo VNL trucks manufactured December 1, 2011, to September 1, 2013, equipped with certain Electric Auxiliary Power Units (APU), part number BA600, manufactured by Idle Free Systems (IFS). The affected APUs have metal housings whose mounting points may crack and tear. Additionally, the mounting bolts of the power units may loosen or possibly fail.

Risk: If the mounting points crack and tear or the attaching bolts loosen or fail, the power unit may detach from the truck, becoming a road hazard and increasing the risk of a crash.

Remedy & notes

Volvo will notify owners and IFS dealers will inspect the APU for damage and, where needed, install a welded gusset upgrade kit to strengthen the APU C-channels. All units will receive stronger clamping brackets. The recall began on December 10, 2015. Owners may contact Volvo customer service at 1-800-528-6586, or IFS customer service at 1-920-206-9333. Volvo's number for this recall is RVXX1506.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Service Brakes

Aug 17, 2015 · NHTSA campaign 15V524000 · 2,854 vehicles

Problem: Volvo Trucks North America (Volvo) is recalling certain model year 2012-2015 VNL and VNM trucks manufactured May 31, 2011, to December 1, 2014. In the affected trucks, the trailer hand brake handle may not to return to the off position due to being restricted by the cut out in the trim panel.

Risk: If the brake handle does return to the off position, the trailer service brakes may drag causing the wheel end to overheat and potentially cause a wheel end fire or tire blowout. Either condition increases the risk of a crash.

Remedy & notes

Volvo will notify owners, and dealers will inspect the trim panel slot and make it longer, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Volvo customer service at 1-800-258-6586. Volvo's number for this recall is RVXX1504.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Tires

Nov 18, 2014 · NHTSA campaign 14V740000 · 115 vehicles

Problem: Volvo Trucks North America (Volvo) is recalling certain model year 2011-2014 VAH and VNL trucks manufactured May 12, 2010, to October 31, 2014. The affected vehicles may experience premature tire failure during certain operating conditions such as high speeds, heavy load, and high road temperature.

Risk: Premature tire failure could increase the risk of a vehicle crash.

Remedy & notes

Volvo will notify owners, and dealers will replace the tires and set the road speed limiter, free of charge. The recall began on January 16, 2015. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1405.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Power Train

Nov 18, 2014 · NHTSA campaign 14V739000 · 6,234 vehicles

Problem: Volvo Trucks North America (Volvo) is recalling certain model year 2012, 2014-2015 VHD, 2012-2015 VNL, and 2014-2015 VNM trucks manufactured June 16, 2011, to August 18, 2014, and equipped with the Eco-Roll option. The affected trucks may fail to re-engage the vehicle drivetrain after using the Eco-Roll feature.

Risk: If the drivetrain does not re-engage, the vehicle's stopping distance may be lengthened, increasing the risk of a crash.

Remedy & notes

Volvo has notified owners, and dealers will update the Eco-Roll software, free of charge. The recall began on December 10, 2014. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1406.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Forward Collision Avoidance

Jun 20, 2014 · NHTSA campaign 14V356000 · 1,025 vehicles

Problem: Volvo Trucks of North America (Volvo) is recalling certain model year 2011-2015 VNL and 2014-2015 VNM trucks manufactured November 17, 2010, through February 5, 2014, and equipped with enhanced cruise control and without side fairings. In the affected vehicles, the active braking component of the enhanced cruise control can become disabled.

Risk: If the active braking feature becomes disabled, the vehicle may not automatically activate the brakes as intended when the enhanced cruise control system is in use, thereby increasing the risk of a crash.

Remedy & notes

Volvo will notify owners, and dealers will update the control unit software, free of charge. The recall began on August 12, 2014. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1402.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Visibility

Aug 13, 2013 · NHTSA campaign 13V349000 · 17,824 vehicles

Problem: Volvo Trucks North America (Volvo) is recalling certain model year 2011-2012 VAH, VHD, VNL, and VNM trucks manufactured February 1, 2010, through September 30, 2010 and June 1, 2011, through November 30, 2011. The windshield wiper motor may fail.

Risk: Inoperable wipers may result in poor driver visibility, increasing the risk of a crash.

Remedy & notes

Volvo will notify owners and dealers will replace the windshield wiper motor, free of charge. The recallbegan on December 6, 2013. Owners may contact Volvo at 1-336-393-2000. Volvo's recall number is RVXX1304.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Power Train

Jun 26, 2013 · NHTSA campaign 13V268000 · 23,056 vehicles

Problem: Volvo Trucks North America (Volvo) is recalling certain model year 2007-2014 VAH, VHD, VNL, VNM, and VT models. The affected vehicles were built without a redundant clutch disengagement switch. Without a redundant switch, a loss of signal from the brake air pressure switch can prevent the clutch from automatically disengaging when the brake is applied.

Risk: Without a signal to disengage the clutch when the brakes are applied, the distance required to stop the truck may lengthen, increasing the risk of a crash.

Remedy & notes

Volvo Trucks will notify owners and dealers will inspect and repair the vehicles if necessary. The recall began on August 26, 2013. Volvo's recall number is RVXX1303. Owners may contact Volvo at 1-336-393-2000.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Parking Brake

Apr 22, 2013 · NHTSA campaign 13V152000 · 701 vehicles

Problem: Volvo Trucks North America (Volvo) is recalling certain model year 2011-2013 VHD and VNL vehicles manufactured December 13, 2010, through July 17, 2012. These vehicles are equipped with an MGM Type 24 J-series piston parking brake chamber. The brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead to overheated brake components.

Risk: Overheated brake components could result in a fire.

Remedy & notes

Volvo will notify owners and the brake chambers will be replaced as needed, free of charge. The safety recall is expected to begin on, or before, June 17, 2013. Owners may contact Volvo at 1-336-393-2000. Volvo’s campaign recall number is RVXX1302.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Electrical System

Mar 21, 2013 · NHTSA campaign 13V102000 · 5,207 vehicles

Problem: Volvo is recalling certain model year 2012-2014 VHD, VNL, and VNM trucks, manufactured from April 18, 2011, through March 14, 2013, and equipped with a horizontally mounted remote battery disconnect switch. The remote battery disconnect switch was manufactured with incorrect hardware allowing the cables to loosen. Additionally, as mounted, the cables may vibrate and chafe.

Risk: Loose or chafed cables may lead to overheating of the battery cable and switch which may result in a fire.

Remedy & notes

Volvo will send owners an interim letter and dealers will replace and relocate the remote battery disconnect switch. The recall began on May 7, 2013. Owners may contact Volvo's recall support line at 1-877-800-4945 and select option 1.

Volvo's recall campaign number is RVXX1301.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

Service Brakes

Feb 1, 2012 · NHTSA campaign 12V036000 · 21,625 vehicles

Problem: Volvo is recalling certain model year 2011-2012 vhd and model year 2011-2013 vnl and vnm vehicles, manufactured from December 2, 2010, through January 18, 2012, and equipped with bendix atr-6 traction relay valves. In extremely cold conditions, these bendix relay valves May potentially develop internal leakage. Internal leakage can lead to air pressure being delivered to affected primary or secondary brake causing continuous brake application.

Original NHTSA wording

VOLVO IS RECALLING CERTAIN MODEL YEAR 2011-2012 VHD AND MODEL YEAR 2011-2013 VNL AND VNM VEHICLES, MANUFACTURED FROM DECEMBER 2, 2010, THROUGH JANUARY 18, 2012, AND EQUIPPED WITH BENDIX ATR-6 TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS, THESE BENDIX RELAY VALVES MAY POTENTIALLY DEVELOP INTERNAL LEAKAGE. INTERNAL LEAKAGE CAN LEAD TO AIR PRESSURE BEING DELIVERED TO AFFECTED PRIMARY OR SECONDARY BRAKE CAUSING CONTINUOUS BRAKE APPLICATION.

Risk: Inadvertent brake application can cause the brakes to overheat and lead to a fire. Inadvertent brake application can cause the wheels to lock-up leading the driver to lose control of the vehicle, increasing the risk of a crash.

Original NHTSA wording

INADVERTENT BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. INADVERTENT BRAKE APPLICATION CAN CAUSE THE WHEELS TO LOCK-UP LEADING THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy & notes

Volvo will notify owners, and provide a temporary repair until bendix develops a permanent remedy. A permanent remedy has been developed and notification to owners began on April 27, 2012. This service will be performed free of charge. Owners May contact Volvo trucks at 1-800-528-6586.

Volvo recall number RVXX1202.customers May contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Trailer Hitches

Sep 1, 2011 · NHTSA campaign 11V460000 · 299 vehicles

Problem: Volvo trucks is recalling certain model year 2011-2012 vnl and vnm trucks manufactured from May 1, 2010, through January 31, 2011. During the coupling process, it is possible for the driver to partially close the fifth wheel lock and if solely relying on a tug test (pull test), the driver May think that the fifth wheel lock is properly coupled to the trailer king pin when in fact it is not properly coupled.

Original NHTSA wording

VOLVO TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 VNL AND VNM TRUCKS MANUFACTURED FROM MAY 1, 2010, THROUGH JANUARY 31, 2011. DURING THE COUPLING PROCESS, IT IS POSSIBLE FOR THE DRIVER TO PARTIALLY CLOSE THE FIFTH WHEEL LOCK AND IF SOLELY RELYING ON A TUG TEST (PULL TEST), THE DRIVER MAY THINK THAT THE FIFTH WHEEL LOCK IS PROPERLY COUPLED TO THE TRAILER KING PIN WHEN IN FACT IT IS NOT PROPERLY COUPLED.

Risk: If the driver drives away with a trailer that is not properly coupled, the trailer can come loose and potentially result in a vehicle crash.

Original NHTSA wording

IF THE DRIVER DRIVES AWAY WITH A TRAILER THAT IS NOT PROPERLY COUPLED, THE TRAILER CAN COME LOOSE AND POTENTIALLY RESULT IN A VEHICLE CRASH.

Remedy & notes

Dealers will notify owners, and dealers will replace the lock bar free of charge. The safety recall began on December 7, 2011. Owners May contact Volvo trucks at 1-800-528-6586.

Volvo trucks' safety recall number is RVXX1106.owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Power Train

May 20, 2011 · NHTSA campaign 11V294000 · 341 vehicles

Problem: Volvo trucks is recalling certain model year 2012 vhd, vnl, and vnm trucks equipped with a meritor driveline. The tubing used to assemble the drivelines has a nonconforming seam weld with insufficient bonding of the material.

Original NHTSA wording

VOLVO TRUCKS IS RECALLING CERTAIN MODEL YEAR 2012 VHD, VNL, AND VNM TRUCKS EQUIPPED WITH A MERITOR DRIVELINE. THE TUBING USED TO ASSEMBLE THE DRIVELINES HAS A NONCONFORMING SEAM WELD WITH INSUFFICIENT BONDING OF THE MATERIAL.

Risk: This can result in seam weld fracture when torque is applied. Once the tube seam weld is fractured, the driveline May become inoperable, which May result in a disabled vehicle or debris from the driveline falling onto the roadway, both of which can increase the risk of a crash.

Original NHTSA wording

THIS CAN RESULT IN SEAM WELD FRACTURE WHEN TORQUE IS APPLIED. ONCE THE TUBE SEAM WELD IS FRACTURED, THE DRIVELINE MAY BECOME INOPERABLE, WHICH MAY RESULT IN A DISABLED VEHICLE OR DEBRIS FROM THE DRIVELINE FALLING ONTO THE ROADWAY, BOTH OF WHICH CAN INCREASE THE RISK OF A CRASH.

Remedy & notes

Dealers will replace the drivelines free of charge. The safety recall began on July 25, 2011. Owners May contact Volvo trucks at 1-800-528-6586.

Volvo safety recall no. Rvxx1104.owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Service Brakes

May 3, 2011 · NHTSA campaign 11V265000 · 2,765 vehicles

Problem: Volvo trucks is recalling certain model year 2011-2012 vhd, vnl, and model year 2012 vnm trucks manufactured from October 15, 2010, through January 31, 2011, and equipped with gunite automatic slack adjusters. Due to an incomplete "knitting" of the iron at the time of casting, inadequate structural integrity of the slack adjuster housing can occur, which could cause the housing to break at the handle under normal operating loads.

Original NHTSA wording

VOLVO TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 VHD, VNL, AND MODEL YEAR 2012 VNM TRUCKS MANUFACTURED FROM OCTOBER 15, 2010, THROUGH JANUARY 31, 2011, AND EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK AT THE HANDLE UNDER NORMAL OPERATING LOADS.

Risk: Slack adjusters with this flow notch could crack under normal braking conditions causing loss of braking which could result in a vehicle crash.

Original NHTSA wording

SLACK ADJUSTERS WITH THIS FLOW NOTCH COULD CRACK UNDER NORMAL BRAKING CONDITIONS CAUSING LOSS OF BRAKING WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy & notes

Volvo trucks will notify owners and dealers will replace the subject slack adjusters free of charge. The safety recall is expected to begin on or about August 12, 2011. Owners May contact Volvo trucks at 1-800-528-6586.

Volvo trucks recall no. Rvxx1103.owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2012: 1 complaints20122015: 2 complaints201522017: 2 complaints20172

NHTSA investigations

Discrepancies in Required CFR Reporting

AQ18005 · opened Oct 22, 2018 · closed Aug 4, 2023
Summary

On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency.NHTSA's investigation determined that Volvo Group failed to recall vehicles in a timely fashion and to comply with other recall and reporting requirements, including notifying owners of recalls and reporting death and injury incidents.NHTSA and Volvo Group entered into a Consent Order on January 27, 2023 to resolve AQ18-005.As part of the Consent Order, Volvo Group agreed to a total civil penalty of one-hundred and thirty million dollars ($130,000,000), of which, sixty-five million dollars ($65,000,000) was paid on February 21, 2023.Also, of that total civil penalty, Volvo Group agreed to spend twenty million dollars ($20,000,000) on the specific performance obligation to create a safety data analytics infrastructure to detect and study emerging safety-related defect trends on its vehicles. The Consent Order also holds forty-five million dollars ($45,000,000) of the civil penalty in abeyance pending Volvo Group's satisfactory completion of the requirements of this Consent Order, and its compliance with the Safety Act, and regulations thereunder.The Consent Order is for a three-year term and may be extended by up to two years if NHTSA reasonably finds that an extension is warranted.In the Consent Order, Volvo Group agreed to several performance obligations, including enhanced o…

Windshield Wiper Failures

PE13005 · opened Mar 18, 2013 · closed Aug 29, 2013 · led to recall 13V349000
Summary

Through regular communications with heavy truck fleets, ODI learned of a potential issue involving failures of both the windshield wiper motor or linkage on model year 2011-2012 Volvo VNL trucks.ODI searched its Early Warning Reporting (EWR) database and identified a significant number of claims of wiper system problems reported by Volvo.In some cases the windshield wiper linkage separated and in others the wiper motor failed.In both failure modes, the visibility of the driver is significantly diminished.In response to an ODI Information Request (IR) dated 25 March 2013, Volvo provided warranty data that identified three distinct windshield wiper failure modes on the subject vehicles: wiper motor, wiper linkage, and wiper arms.Analyzing the warranty data revealed elevated rates of wiper motor and wiper arm failures.The warranty data further showed that the wiper arm failures occurred early in the vehicle service life suggesting that those that were likely to fail had already doneso.However the wiper motor failures were found to be an ongoing concern.Owners continued to file warranty claims at an elevated rate at the time of this investigation.Following a meeting on 25 July 2013, Volvo notified ODI on 9 August 2013 they had determined the wiper motor drive gear may prematurely fail on subject vehicles manufactured from 1 February 2010 through 30 September 2010 and 1 June 2011 through 30 November 2011.Volvo states that the failure presents a risk of decreased visibility through…

Stop Lamp Switch Signal

PE13002 · opened Feb 7, 2013 · closed Jul 3, 2013 · led to recall 13V268000
Summary

The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles equipped with the subject automated manual transmission had allegedly experienced a condition where the clutch failed to automatically disengage the transmission from the engine as intended. This may result in extended stopping distances and/or unintended forward motion of a vehicle previously at rest.To date, ODI is aware of 134 subject vehicles with one or more complaints or field reports related to this condition.Also, ODI is aware of 164 subject vehicles with one or more warranty claims related to this condition.By letter dated June 25, 2013, Volvo Trucks North America (Volvo) notified ODI that it has initiated a safety recall (NHTSA Recall No. 13V268 and Volvo Recall No. RVXX1303) to address a safety defect in approximately 23,003 model year (MY) 2007 through 2014 Volvo VAH, VHD, VNL, VNM and VT model trucks. The affected vehicles were manufactured from December 20, 2006 through May 22, 2013 and were originally equipped with the subject automated manual transmissions.According to Volvo, reports of the subject transmission clutch mechanism failing to automatically disengage as intended are associated with the removal of a brake pedal micro switch that provided a redundant signal to the transmission control module indicating the brakes had been applied.Previously, Volvo had removed this brake pedal micro switch from new …

Volvo Sleeper glass de-bonding

RQ11001 · opened May 23, 2011 · closed Jan 20, 2012
Summary

ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.The frequency of related actions led ODI to open this formal investigation.An Information Request (IR) letter was sent to Volvo on 23 June 2011.Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012.Volvo provided production change data and warranty information which was correlated to vehicle build month and failure date.ODI analyzed the data to determine if additional production time frames should have been included in previous recalls.ODI also requested information from its network of fleet owners.The response from this network reaffirmed the accuracy of the updated warranty information.Based on the information and data received, ODI has concluded that all production periods have been appropriately addressed by Volvo's previous recalls and no additional recall action is required at this time.

2012 vs. other Volvo Vnl years

Owner complaints by model year; the darker bar is the 2012. Click a bar to switch year.

Questions

Does the 2012 Volvo Vnl have recalls?

Yes — NHTSA lists 14 recall campaigns covering the 2012 Volvo Vnl, the latest from Oct 13, 2015 (trailer hitches). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2012 Volvo Vnl?

Owner complaints filed with NHTSA most often mention suspension (2), air bags (1), electrical system (1). Complaints are consumer reports and are not verified by NHTSA.