2012 Volkswagen Routan recalls and problems

The 2012 Volkswagen Routan has 1 recall and 63 owner complaints on file with NHTSA; the most reported problem area is electrical system.

2012 Volkswagen Routan
Photo: 2012 Volkswagen Routan by SsmIntrigue, CC BY-SA 4.0, via Wikimedia Commons
How the 2012 compares
Fewest complaintsMost complaints

Average complaint count among 7 Routan model years — 4th most.

1recalls
63complaints
1crashes
0fires
2injuries
76,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

1 recall

Suspension

Apr 5, 2012 · NHTSA campaign 12V147000 · 15 vehicles

Problem: Volkswagen is recalling certain model year 2012 routan vehicles, manufactured from November 15, 2011, through November 21, 2011. Some vehicles May be equipped with right rear hub and bearing assemblies that were not fully machined.

Original NHTSA wording

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.

Risk: This could result in a decrease in durability, which May lead to wheel separation, increasing the risk of a crash.

Original NHTSA wording

THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

Remedy & notes

Volkswagen will notify owners, and dealers will replace the right rear hub and bearing assembly, free of charge. The safety recall began on April 20, 2012. Owners May contact Volkswagen at 1-800-822-8987.

Volkswagenâ’s safety recall number is 42G3/W2.customers May also contact the national highway traffic safety administrationâ’s vehicle safety hotline at 1-888-327-4236(tty 1-800-424-9153), or go to http://www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Electrical System39
Engine21
Fuel System9
Steering8
Power Train7
Service Brakes7
Unknown or other7
Air Bags6
Vehicle Speed Control3
Exterior Lighting2

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2013: 3 complaints20132014: 2 complaints20142015: 3 complaints20152016: 4 complaints20162017: 7 complaints20172018: 12 complaints2018122019: 12 complaints20192020: 8 complaints20202021: 5 complaints20212022: 3 complaints20222023: 2 complaints20232024: 2 complaints20242

2012 vs. other Volkswagen Routan years

2008: 3 complaints20082009: 294 complaints20092942010: 240 complaints20102011: 175 complaints20112012: 63 complaints20122013: 7 complaints20132014: 2 complaints20142

Owner complaints by model year; the darker bar is the 2012. Click a bar to switch year.

Questions

Does the 2012 Volkswagen Routan have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2012 Volkswagen Routan, the latest from Apr 5, 2012 (suspension). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2012 Volkswagen Routan?

Owner complaints filed with NHTSA most often mention electrical system (39), engine (21), fuel system (9). Complaints are consumer reports and are not verified by NHTSA.