The 2020 Thor Motor Coach Outlaw has 3 recalls and 4 owner complaints on file with NHTSA; the most reported problem area is structure.
How the 2020 compares
High
Fewest complaintsMost complaints
High complaint count among 10 Outlaw model years — 3rd most.
3recalls
4complaints
1crashes
0fires
0injuries
—median miles
Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.
Does your car have an open recall? Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Jun 9, 2020 · NHTSA campaign 20V339000 · 71 vehicles
Problem: Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
Remedy & notes
TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Electrical System
Aug 20, 2019 · NHTSA campaign 19V609000 · 1,941 vehicles
Problem: Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation relay (BIR), causing premature BIN/BIR failure or electrical arcing.
Risk: The loose connection can causing arcing, increasing the risk of a fire.
Remedy & notes
TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the BIM/BIR, free of charge. The recall began October 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000172.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Equipment
Jun 30, 2019 · NHTSA campaign 19V504000 · 1,554 vehicles
Problem: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Risk: Unexpected movement of the slide-out room can increase the risk of a injury.
Remedy & notes
TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall text as published by NHTSA and the manufacturer.
Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.
Complaints by year filed
2020 vs. other Thor Motor Coach Outlaw years
Owner complaints by model year; the darker bar is the 2020. Click a bar to switch year.
Questions
Does the 2020 Thor Motor Coach Outlaw have recalls?
Yes — NHTSA lists 3 recall campaigns covering the 2020 Thor Motor Coach Outlaw, the latest from Jun 9, 2020 (visibility). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.
What are the most common problems with the 2020 Thor Motor Coach Outlaw?
Owner complaints filed with NHTSA most often mention structure (3), unknown or other (1). Complaints are consumer reports and are not verified by NHTSA.