2018 Porsche Cayenne recalls and problems

The 2018 Porsche Cayenne has 1 recall and 13 owner complaints on file with NHTSA; the most reported problem area is electrical system.

2018 Porsche Cayenne
Photo: 2018 Porsche Cayenne by Vauxford, CC BY-SA 4.0, via Wikimedia Commons
How the 2018 compares
Fewest complaintsMost complaints

Low complaint count among 23 Cayenne model years — 16th most.

1recalls
13complaints
0crashes
0fires
0injuries
10,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

1 recall

Equipment

Nov 28, 2018 · NHTSA campaign 18V844000 · 142 vehicles

Problem: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.

Risk: If the ski bag detaches during a crash, it can increase the risk of injury.

Remedy & notes

Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2018: 1 complaints20182019: 3 complaints201932021: 2 complaints20212023: 1 complaints20232024: 3 complaints20242025: 2 complaints20252026: 1 complaints20261

NHTSA investigations

Desiccated Air Bag Inflator Rupture

EA21002 · opened Sep 17, 2021 · open
Summary

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been n…

2018 vs. other Porsche Cayenne years

Owner complaints by model year; the darker bar is the 2018. Click a bar to switch year.

Questions

Does the 2018 Porsche Cayenne have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2018 Porsche Cayenne, the latest from Nov 28, 2018 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2018 Porsche Cayenne?

Owner complaints filed with NHTSA most often mention electrical system (3), engine (3), unknown or other (3). Complaints are consumer reports and are not verified by NHTSA.