2024 Polestar Polestar 2 recalls and problems

The 2024 Polestar Polestar 2 has 5 recalls and 25 owner complaints on file with NHTSA; the most reported problem area is back over prevention.

How the 2024 compares

Low

Fewest complaintsMost complaints

Low complaint count among 5 Polestar 2 model years — 4th most.

5recalls

25complaints

1crashes

0fires

2injuries

1,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

5 recalls

Back Over Prevention

Sep 15, 2025 · NHTSA campaign 25V615000 · 27,816 vehicles

Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

Service Brakes

Jul 2, 2025 · NHTSA campaign 25V409000 · 2 vehicles

Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.

Risk: A loss of brake function increases the risk of a crash.

Remedy

Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.

Back Over Prevention

Apr 25, 2025 · NHTSA campaign 25V280000 · 27,816 vehicles

Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy & notes

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Air Bags

Dec 18, 2024 · NHTSA campaign 24V939000 · 7 vehicles

Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.

Risk: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.

Remedy & notes

Dealers will replace the driver's side inner FSAB, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1044.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Back Over Prevention

Jun 26, 2024 · NHTSA campaign 24V477000 · 25,825 vehicles

Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy & notes

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Back Over Prevention13

Electrical System5

Visibility4

Tires3

Unknown or other3

Forward Collision Avoidance1

Fuel System1

Lane Departure1

Parking Brake1

Power Train1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

NHTSA investigations

Loss of rear-view camera image

RQ25004 · opened Jul 9, 2025 · closed Aug 28, 2026 · led to recall 25V615

Summary

On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280.Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which intended to address rear camera outage conditions. Consumer complaint traffic reporting rear-view camera outages after receiving the remedy for 25V-280prompted the RQ opening. On July 7, 2024, Polestar initiated Recall 24V-477 to address issues with the rear-view camera display in certain Model Year (MY) 2021-2024 Polestar 2 vehicles. According to Polestar, this failure was due to a memory allocation error in the IHU. To address this error, the remedy, provided by an over-the-air (OTA) software update , shortened the retry times of the camera streams and removed the rendering of the map in the driver display during backing events to release the graphic memory for the rear-view camera. On April 25, 2025, Polestar initiated Recall 25V-280 to address similar issues with the rear-view camera display in certain MY 2021-2025 Polestar 2 vehicles. The recall remedy consisted of an OTA software update intended to correct a synchronization error between the Parking Assist Camera (PAC) and the Infotainment Head Unit (IHU). The updated software would maintain the high-speed signal connection between the PAC and IHU, instead of toggling on and off by request. ODI has received two hundred seventy-five (275) Vehicle Owner Question…

2024 vs. other Polestar Polestar 2 years

Owner complaints by model year; the darker bar is the 2024. Click a bar to switch year.

Questions

Does the 2024 Polestar Polestar 2 have recalls?

Yes — NHTSA lists 5 recall campaigns covering the 2024 Polestar Polestar 2, the latest from Sep 15, 2025 (back over prevention). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2024 Polestar Polestar 2?

Owner complaints filed with NHTSA most often mention back over prevention (13), electrical system (5), visibility (4). Complaints are consumer reports and are not verified by NHTSA.