2016 Peterbilt 384 recalls and problems

The 2016 Peterbilt 384 has 4 recalls and 0 owner complaints on file with NHTSA.

How the 2016 compares

Too few model years with complaints to compare.

4recalls
0complaints
0crashes
0fires
0injuries
—median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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4 recalls

Electronic Stability Control

Apr 6, 2020 · NHTSA campaign 20V199000 · 460,515 vehicles

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Risk: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy & notes

PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering

Sep 22, 2017 · NHTSA campaign 17V593000 · 17,737 vehicles

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2016 Peterbilt 220, 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 389, 389G, 567, 579 and 587 trucks and Kenworth K170, T170, T270, T370, T440, T470,T660, T680, T800, T880, and W900 trucks equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.

Risk: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

Remedy & notes

PACCAR will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 13, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000 or Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is P817-C.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Power Train

Oct 9, 2015 · NHTSA campaign 15V639000 · 27 vehicles

Problem: Paccar (Paccar Incorporated) is recalling certain 2016 Kenworth T680, T800, and T880 trucks manufactured January 5, 2015, to January 7, 2015 and 2016 Peterbilt 367, 384, 567, and 579 trucks manufactured January 2, 2015, to January 9, 2015 and equipped with Eaton Fuller FR 10-speed manual transmissions. In the affected vehicles, when the transmission shift lever is moved from reverse to neutral, the reverse gear may stay engaged. When the transmission shift lever is moved from reverse to a forward gear position, the transmission may mechanically lock because both the reverse gear and forward gear are simultaneously engaged.

Risk: Even though the transmission has been shifted out of reverse into neutral, the vehicle may unexpectedly move backwards, increasing the risk of a crash.

Remedy & notes

Paccar will notify the owners, and dealers will inspect and repair the affected transmissions if necessary, free of charge. The recall began on December 4, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. Paccar's numbers for this recall are 15KWM (Kenworth) and 1015N (Peterbilt).

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Electrical System

Jul 22, 2015 · NHTSA campaign 15V456000 · 288 vehicles

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Risk: If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Remedy & notes

Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

2016 vs. other Peterbilt 384 years

Owner complaints by model year; the darker bar is the 2016. Click a bar to switch year.

Questions

Does the 2016 Peterbilt 384 have recalls?

Yes — NHTSA lists 4 recall campaigns covering the 2016 Peterbilt 384, the latest from Apr 6, 2020 (electronic stability control). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2016 Peterbilt 384?

Few complaints have been filed with NHTSA for the 2016 Peterbilt 384.