2011 Nissan Quest recalls and problems

The 2011 Nissan Quest has 1 recall and 66 owner complaints on file with NHTSA; the most reported problem area is fuel system.

2011 Nissan Quest
Photo: 2011 Nissan Quest by IFCAR, Public domain, via Wikimedia Commons
How the 2011 compares
Fewest complaintsMost complaints

High complaint count among 16 Quest model years — 7th most.

1recalls
66complaints
2crashes
0fires
1injuries
18,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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1 recall

Electrical System

Feb 29, 2012 · NHTSA campaign 12V076000 · 23,531 vehicles

Problem: Nissan is recalling certain model year 2011-2012 Nissan quest vehicles, manufactured from July 29, 2010, through February 21, 2012. Due to software programming, while driving at slow speeds or idling on a decline with â¼ tank fuel or less, there May be an insufficient supply of fuel to the engine. As a result, the engine May stall.

Original NHTSA wording

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Risk: Vehicle stalling could increase the risk of a crash.

Original NHTSA wording

VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy & notes

Nissan will notify owners, and dealers will reprogram the fuel pump control module, free of charge. The safety recall began on April 2, 2012. Owners May contact Nissan customer service at 1-800-647-7261.

Customers May contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2011: 4 complaints20112012: 25 complaints252013: 2 complaints20132014: 4 complaints2015: 2 complaints20152016: 4 complaints2017: 2 complaints20172018: 4 complaints2019: 2 complaints20192020: 5 complaints2021: 5 complaints20212022: 2 complaints2023: 3 complaints20232025: 1 complaints2026: 1 complaints20261

NHTSA investigations

Gwinnett Place Nissan / Quest Recall

AQ12003 · opened Oct 25, 2012 · closed Dec 12, 2014
Summary

NHTSA opened Audit Query (AQ) 12-003 to determine whether Gwinnett Place Nissan of Duluth, Georgia complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. ? 30120(i). NHTSA issued an information request (IR) to Gwinnett Place Nissan on October 31, 2012. Gwinnett Place Nissan responded to this request on November 19, 2012. NHTSA then issued an IR to Nissan North America, Inc. on March 11, 2013. Nissan North America, Inc. responded to this request on April 5, 2013.NHTSA's investigation indicated that Gwinnett Place Nissan sold and delivered 28 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. Gwinnett Place Nissan did not contest this finding. NHTSA therefore concluded that Gwinnett Place Nissan was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165. Under a Settlement Agreement dated November 24, 2014, Gwinnett Place Nissan paid compromised civil penalties in the amount of $110,000.This AQ is closed.

2011 vs. other Nissan Quest years

Owner complaints by model year; the darker bar is the 2011. Click a bar to switch year.

Questions

Does the 2011 Nissan Quest have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2011 Nissan Quest, the latest from Feb 29, 2012 (electrical system). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2011 Nissan Quest?

Owner complaints filed with NHTSA most often mention fuel system (34), engine (15), electrical system (10). Complaints are consumer reports and are not verified by NHTSA.