2004 Newmar Mountain Aire recalls and problems

The 2004 Newmar Mountain Aire has 11 recalls and 7 owner complaints on file with NHTSA; the most reported problem area is service brakes.

How the 2004 compares

High

Fewest complaintsMost complaints

High complaint count among 13 Mountain Aire model years — 4th most.

11recalls

7complaints

0crashes

0fires

0injuries

25,124median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

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11 recalls

Equipment

Dec 15, 2017 · NHTSA campaign 17V809000 · 34,699 vehicles

Problem: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy & notes

Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering

Dec 9, 2015 · NHTSA campaign 15V829000 · 1,920 vehicles

Problem: Newmar Corporation (Newmar) is recalling certain model year 1997-2005 Dutch Star and Mountain Aire, 1998-1999 London Aire, 2004 Essex and 1997-1998 Kountry Aire motorhomes. The affected vehicles have a steering gear mounting bracket that may crack, causing a loss of steering ability.

Risk: A loss of steering increases the risk of a crash.

Remedy & notes

Newmar will notify owners, and Spartan dealers will replace the steering gear mounting brackets, free of charge. The recall began on January 4, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number for this recall is 15V 633.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Equipment

Sep 22, 2010 · NHTSA campaign 10V434000 · 435 vehicles

Problem: Newmar is recalling certain recreational trailers equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace can overheat.

Original NHTSA wording

NEWMAR IS RECALLING CERTAIN RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Risk: An overheated receiver could cause a fire.

Original NHTSA wording

AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Remedy & notes

Newmar is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on April 6, 2011. Owners May contact dimplex north america customer service at 1-888-346-7539.

Owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Service Brakes

Jun 11, 2009 · NHTSA campaign 09V217000 · 2,578 vehicles

Problem: Newmar is recalling 2,578 motorhomes equipped with axles that include Bosch zops or zoht pin slide hydraulic disc brakes. When combined with occasional or seasonal vehicle operation May experience calipers sticking in the applied position. This can result in abnormal heat generation at the wheel end causing brake drag. The driver would normally have warning of the brake drag if undetected by the driver.

Original NHTSA wording

NEWMAR IS RECALLING 2,578 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.

Risk: The driver would normally detect the brake drag but if undetected the temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash.

Original NHTSA wording

THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Remedy & notes

Dealers will inspect and replace the necessary components free of charge. Workhorse is handling the remedy and owner notification for this campaign please see 09V-110. Owners May contact Workhorse at 1-877-246-7731.

Equipment

Jul 17, 2008 · NHTSA campaign 08V366000 · 2,192 vehicles

Problem: Newmar is recalling 772 my 2004-2005 american star, kountry aire, mountain aire, my 2003-2006 kountry star, my 2007 x-aire fifth wheel trailers; my 2007 bay star, my 2004-2007 kountry star, my 2004-2006 mountain aire, my 2003-2005 scottsdale class a motor homes; and my 2004-2006 dutch star, my 2003-2006 kountry star, my 2004-2006 mountain aire diesel pusher motor homes equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator May have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Original NHTSA wording

NEWMAR IS RECALLING 772 MY 2004-2005 AMERICAN STAR, KOUNTRY AIRE, MOUNTAIN AIRE, MY 2003-2006 KOUNTRY STAR, MY 2007 X-AIRE FIFTH WHEEL TRAILERS; MY 2007 BAY STAR, MY 2004-2007 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE, MY 2003-2005 SCOTTSDALE CLASS A MOTOR HOMES; AND MY 2004-2006 DUTCH STAR, MY 2003-2006 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE DIESEL PUSHER MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Original NHTSA wording

IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy & notes

Newmar is working with dometic to repair these refrigerators (please see 08E032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle INC. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners May contact dometic/stericycle at 1-888-446-5157 or Newmar at 1-574-773-7791.

Customers May contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Steering

Jan 11, 2008 · NHTSA campaign 08V015000 · 126 vehicles

Problem: Certain motor home chassis built on Freightliner vcl or xc chassis and equipped with zf model 8018 steering gears, these gears May have been assembled with the incorrect recirculating ball spacer. This could potentially allow the recirculating balls to escape from the recirculating ball circuit resulting in a loss of steering.

Original NHTSA wording

CERTAIN MOTOR HOME CHASSIS BUILT ON FREIGHTLINER VCL OR XC CHASSIS AND EQUIPPED WITH ZF MODEL 8018 STEERING GEARS, THESE GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.

Risk: The operator May notice higher required steering wheel inputs, or the need for more steering wheel adjustments while driving in a straight line in combination with metallic cracking noises prior to a loss of steering. Loss of steering could result in a vehicle crash.

Original NHTSA wording

THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.

Remedy & notes

Freightliner is conducting this recall (please see 07V-343) and will replace the steering gear free of charge. Owners May contact Freightliner at 1-800-547-0712 or Newmar at 574-773-7791.

Customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Service Brakes

Jun 2, 2005 · NHTSA campaign 05V263000 · 2,127 vehicles

Problem: On certain motor homes equipped with ametek ngi gauges, the air gauges are not properly calibrated and the low air warning indicator May be activated when actual air reservoir pressure readings are below the federal motor vehicle safety standard required range of 60 to 65PSI.

Original NHTSA wording

ON CERTAIN MOTOR HOMES EQUIPPED WITH AMETEK NGI GAUGES, THE AIR GAUGES ARE NOT PROPERLY CALIBRATED AND THE LOW AIR WARNING INDICATOR MAY BE ACTIVATED WHEN ACTUAL AIR RESERVOIR PRESSURE READINGS ARE BELOW THE FEDERAL MOTOR VEHICLE SAFETY STANDARD REQUIRED RANGE OF 60 TO 65PSI.

Risk: This May cause the parking brake to engage without warning, thus throwing the passenger forward, creating the potential for injury to occupants.

Original NHTSA wording

THIS MAY CAUSE THE PARKING BRAKE TO ENGAGE WITHOUT WARNING, THUS THROWING THE PASSENGER FORWARD, CREATING THE POTENTIAL FOR INJURY TO OCCUPANTS.

Remedy & notes

Spartan is conducting the owner notification and remedy for this campaign. Dealers will install a harness jumper cable to each air sender. Owners May contact spartan at 800-543-4277 or Newmar at 574-773-7719.

Customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Equipment

Apr 25, 2005 · NHTSA campaign 05V170000 · 935 vehicles

Problem: On certain class a motor homes equipped with vehicle systems' aqua-hot and hydro-hot water heaters, which are equipped with webasto burner tubes, the burner tubes do not meet specifications and could fail prematurely.

Original NHTSA wording

ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH ARE EQUIPPED WITH WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.

Risk: Should the burner tube fail, the coolant heater could overheat, possibly resulting in a fire.

Original NHTSA wording

SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.

Remedy & notes

Vehicle systems is conducting the owner notification and remedy for this campaign. Owners May contact vehicle systems at 1-800-685-4298 or Newmar at 574-773-7719.

Customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Electrical System

Mar 24, 2005 · NHTSA campaign 05V109000 · 1,738 vehicles

Problem: Certain class a motor homes built on Workhorse chassis fail to comply with the requirements of federal motor vehicle safety standard (FMVSS) no. 101, "controls and display" and standard no. 105 "hydraulic and electric brake systems." models with actia instrument cluster, the incorrect software programmed into the cluster such that certain warnings are not displayed.

Original NHTSA wording

CERTAIN CLASS A MOTOR HOMES BUILT ON WORKHORSE CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 101, "CONTROLS AND DISPLAY" AND STANDARD NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." MODELS WITH ACTIA INSTRUMENT CLUSTER, THE INCORRECT SOFTWARE PROGRAMMED INTO THE CLUSTER SUCH THAT CERTAIN WARNINGS ARE NOT DISPLAYED.

Risk: Incorrect software May not have the ability to illuminate warning lamps indicating brake system failures. The standards require driver warning when brake failure codes are set.

Original NHTSA wording

INCORRECT SOFTWARE MAY NOT HAVE THE ABILITY TO ILLUMINATE WARNING LAMPS INDICATING BRAKE SYSTEM FAILURES. THE STANDARDS REQUIRE DRIVER WARNING WHEN BRAKE FAILURE CODES ARE SET.

Remedy & notes

Workhorse is conducting the owner notification and remedy for this campaign. Owners May contact Workhorse at 1-877-294-6773 or Newmar at 574-773-7719.

Workhorse recall no. 50402-C.customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Seat Belts

May 18, 2004 · NHTSA campaign 04V244000 · 84 vehicles

Problem: Certain seat belt buckles on some motor homes fail to conform to the load requirement of federal motor vehicle safety standard no. 209, "seat belt assemblies."

Original NHTSA wording

CERTAIN SEAT BELT BUCKLES ON SOME MOTOR HOMES FAIL TO CONFORM TO THE LOAD REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Risk: The seat belt buckle May unlatch in the event of a vehicle crash, possibly resulting in personal injury to the seat occupant.

Original NHTSA wording

THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.

Remedy & notes

Amsafe will notify customers and replace the buckles. The recall began May 28, 2004. Owners should contact amsafe at 1-574-266-8330 or Newmar at 1-574-773-7791.

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Suspension

Oct 3, 2003 · NHTSA campaign 03V369000 · 33 vehicles

Problem: On certain motorhomes equipped with tuthill independent front suspensions, the defect is insufficient tightening torque of the steering knuckle carrier bolt that May result in separation of the steering knuckle from one of the control arms.

Original NHTSA wording

ON CERTAIN MOTORHOMES EQUIPPED WITH TUTHILL INDEPENDENT FRONT SUSPENSIONS, THE DEFECT IS INSUFFICIENT TIGHTENING TORQUE OF THE STEERING KNUCKLE CARRIER BOLT THAT MAY RESULT IN SEPARATION OF THE STEERING KNUCKLE FROM ONE OF THE CONTROL ARMS.

Risk: Should the steering knuckle carrier separate from the control arm, the operator could loose control of the vehicle, possibly resulting in a crash.

Original NHTSA wording

SHOULD THE STEERING KNUCKLE CARRIER SEPARATE FROM THE CONTROL ARM, THE OPERATOR COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.

Remedy & notes

Tuthill will notify its customers and provide a retrofit kit p/n K704627 free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact tuthill transport technologies at 800-225-7824 (ext. #390), spartan at 517-543-6400, or Newmar at 574-773-7791.

Customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Service Brakes6

Unknown or other1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2004 vs. other Newmar Mountain Aire years

Owner complaints by model year; the darker bar is the 2004. Click a bar to switch year.

Questions

Does the 2004 Newmar Mountain Aire have recalls?

Yes — NHTSA lists 11 recall campaigns covering the 2004 Newmar Mountain Aire, the latest from Dec 15, 2017 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2004 Newmar Mountain Aire?

Owner complaints filed with NHTSA most often mention service brakes (6), unknown or other (1). Complaints are consumer reports and are not verified by NHTSA.