2004 Newmar Kountry Star recalls and problems

The 2004 Newmar Kountry Star has 9 recalls and 6 owner complaints on file with NHTSA; the most reported problem area is steering.

How the 2004 compares

High

Fewest complaintsMost complaints

High complaint count among 11 Kountry Star model years — 4th most.

9recalls

6complaints

0crashes

1fires

0injuries

30,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

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9 recalls

Equipment

Dec 15, 2017 · NHTSA campaign 17V809000 · 34,699 vehicles

Problem: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy & notes

Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Equipment

Sep 22, 2010 · NHTSA campaign 10V434000 · 435 vehicles

Problem: Newmar is recalling certain recreational trailers equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace can overheat.

Original NHTSA wording

NEWMAR IS RECALLING CERTAIN RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Risk: An overheated receiver could cause a fire.

Original NHTSA wording

AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Remedy & notes

Newmar is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on April 6, 2011. Owners May contact dimplex north america customer service at 1-888-346-7539.

Owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Service Brakes

Jun 11, 2009 · NHTSA campaign 09V217000 · 2,578 vehicles

Problem: Newmar is recalling 2,578 motorhomes equipped with axles that include Bosch zops or zoht pin slide hydraulic disc brakes. When combined with occasional or seasonal vehicle operation May experience calipers sticking in the applied position. This can result in abnormal heat generation at the wheel end causing brake drag. The driver would normally have warning of the brake drag if undetected by the driver.

Original NHTSA wording

NEWMAR IS RECALLING 2,578 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.

Risk: The driver would normally detect the brake drag but if undetected the temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash.

Original NHTSA wording

THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Remedy & notes

Dealers will inspect and replace the necessary components free of charge. Workhorse is handling the remedy and owner notification for this campaign please see 09V-110. Owners May contact Workhorse at 1-877-246-7731.

Equipment

Jul 17, 2008 · NHTSA campaign 08V366000 · 2,192 vehicles

Problem: Newmar is recalling 772 my 2004-2005 american star, kountry aire, mountain aire, my 2003-2006 kountry star, my 2007 x-aire fifth wheel trailers; my 2007 bay star, my 2004-2007 kountry star, my 2004-2006 mountain aire, my 2003-2005 scottsdale class a motor homes; and my 2004-2006 dutch star, my 2003-2006 kountry star, my 2004-2006 mountain aire diesel pusher motor homes equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator May have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Original NHTSA wording

NEWMAR IS RECALLING 772 MY 2004-2005 AMERICAN STAR, KOUNTRY AIRE, MOUNTAIN AIRE, MY 2003-2006 KOUNTRY STAR, MY 2007 X-AIRE FIFTH WHEEL TRAILERS; MY 2007 BAY STAR, MY 2004-2007 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE, MY 2003-2005 SCOTTSDALE CLASS A MOTOR HOMES; AND MY 2004-2006 DUTCH STAR, MY 2003-2006 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE DIESEL PUSHER MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Original NHTSA wording

IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy & notes

Newmar is working with dometic to repair these refrigerators (please see 08E032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle INC. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners May contact dometic/stericycle at 1-888-446-5157 or Newmar at 1-574-773-7791.

Customers May contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Service Brakes

Jun 2, 2005 · NHTSA campaign 05V263000 · 2,127 vehicles

Problem: On certain motor homes equipped with ametek ngi gauges, the air gauges are not properly calibrated and the low air warning indicator May be activated when actual air reservoir pressure readings are below the federal motor vehicle safety standard required range of 60 to 65PSI.

Original NHTSA wording

ON CERTAIN MOTOR HOMES EQUIPPED WITH AMETEK NGI GAUGES, THE AIR GAUGES ARE NOT PROPERLY CALIBRATED AND THE LOW AIR WARNING INDICATOR MAY BE ACTIVATED WHEN ACTUAL AIR RESERVOIR PRESSURE READINGS ARE BELOW THE FEDERAL MOTOR VEHICLE SAFETY STANDARD REQUIRED RANGE OF 60 TO 65PSI.

Risk: This May cause the parking brake to engage without warning, thus throwing the passenger forward, creating the potential for injury to occupants.

Original NHTSA wording

THIS MAY CAUSE THE PARKING BRAKE TO ENGAGE WITHOUT WARNING, THUS THROWING THE PASSENGER FORWARD, CREATING THE POTENTIAL FOR INJURY TO OCCUPANTS.

Remedy & notes

Spartan is conducting the owner notification and remedy for this campaign. Dealers will install a harness jumper cable to each air sender. Owners May contact spartan at 800-543-4277 or Newmar at 574-773-7719.

Customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Electrical System

Mar 24, 2005 · NHTSA campaign 05V109000 · 1,738 vehicles

Problem: Certain class a motor homes built on Workhorse chassis fail to comply with the requirements of federal motor vehicle safety standard (FMVSS) no. 101, "controls and display" and standard no. 105 "hydraulic and electric brake systems." models with actia instrument cluster, the incorrect software programmed into the cluster such that certain warnings are not displayed.

Original NHTSA wording

CERTAIN CLASS A MOTOR HOMES BUILT ON WORKHORSE CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 101, "CONTROLS AND DISPLAY" AND STANDARD NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." MODELS WITH ACTIA INSTRUMENT CLUSTER, THE INCORRECT SOFTWARE PROGRAMMED INTO THE CLUSTER SUCH THAT CERTAIN WARNINGS ARE NOT DISPLAYED.

Risk: Incorrect software May not have the ability to illuminate warning lamps indicating brake system failures. The standards require driver warning when brake failure codes are set.

Original NHTSA wording

INCORRECT SOFTWARE MAY NOT HAVE THE ABILITY TO ILLUMINATE WARNING LAMPS INDICATING BRAKE SYSTEM FAILURES. THE STANDARDS REQUIRE DRIVER WARNING WHEN BRAKE FAILURE CODES ARE SET.

Remedy & notes

Workhorse is conducting the owner notification and remedy for this campaign. Owners May contact Workhorse at 1-877-294-6773 or Newmar at 574-773-7719.

Workhorse recall no. 50402-C.customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Seat Belts

Aug 17, 2004 · NHTSA campaign 04V403000 · 315 vehicles

Problem: On certain motor homes, during manufacturing, the seat belt shoulder harness attachment location for the passenger seat was not properly welded or attached.

Original NHTSA wording

ON CERTAIN MOTOR HOMES, DURING MANUFACTURING, THE SEAT BELT SHOULDER HARNESS ATTACHMENT LOCATION FOR THE PASSENGER SEAT WAS NOT PROPERLY WELDED OR ATTACHED.

Risk: In the event of a crash, the shoulder harness May become loose or unattached causing serious injury to anyone in the passenger seat.

Original NHTSA wording

IN THE EVENT OF A CRASH, THE SHOULDER HARNESS MAY BECOME LOOSE OR UNATTACHED CAUSING SERIOUS INJURY TO ANYONE IN THE PASSENGER SEAT.

Remedy & notes

Dealers will install a new plate over existing by drilling four attachment holes on each side of new plate and add securing bolts. This recall began October 1, 2004. Owners May contact Newmar at 1-574-773-7791.

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Seat Belts

May 18, 2004 · NHTSA campaign 04V244000 · 84 vehicles

Problem: Certain seat belt buckles on some motor homes fail to conform to the load requirement of federal motor vehicle safety standard no. 209, "seat belt assemblies."

Original NHTSA wording

CERTAIN SEAT BELT BUCKLES ON SOME MOTOR HOMES FAIL TO CONFORM TO THE LOAD REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Risk: The seat belt buckle May unlatch in the event of a vehicle crash, possibly resulting in personal injury to the seat occupant.

Original NHTSA wording

THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.

Remedy & notes

Amsafe will notify customers and replace the buckles. The recall began May 28, 2004. Owners should contact amsafe at 1-574-266-8330 or Newmar at 1-574-773-7791.

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Service Brakes

Jan 9, 2004 · NHTSA campaign 04V019000 · 37 vehicles

Problem: On certain motorhomes built on Workhorse chassis and equipped with Bosch zops brake calipers, the pads can drag on the rotor surface due to the pin slide.

Original NHTSA wording

ON CERTAIN MOTORHOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH BOSCH ZOPS BRAKE CALIPERS, THE PADS CAN DRAG ON THE ROTOR SURFACE DUE TO THE PIN SLIDE.

Risk: A hang up or lock up May cause the calipers to over heat and not allow the driver to stop safely. This could cause overheating of the brake calipers which could result in a vehicle fire.

Original NHTSA wording

A HANG UP OR LOCK UP MAY CAUSE THE CALIPERS TO OVER HEAT AND NOT ALLOW THE DRIVER TO STOP SAFELY. THIS COULD CAUSE OVERHEATING OF THE BRAKE CALIPERS WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy & notes

Workhorse is notifying customers and will arrange to have the calipers and brake pads replaced on the affected vehicles. Owners should contact Workhorse at 1-877-294-6773 or Newmar at 1-574-773-5153.

Customer's can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2004 vs. other Newmar Kountry Star years

Owner complaints by model year; the darker bar is the 2004. Click a bar to switch year.

Questions

Does the 2004 Newmar Kountry Star have recalls?

Yes — NHTSA lists 9 recall campaigns covering the 2004 Newmar Kountry Star, the latest from Dec 15, 2017 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2004 Newmar Kountry Star?

Owner complaints filed with NHTSA most often mention steering (3), suspension (3), equipment (2). Complaints are consumer reports and are not verified by NHTSA.