2018 Mitsubishi Eclipse Cross recalls and problems

The 2018 Mitsubishi Eclipse Cross has 2 recalls and 19 owner complaints on file with NHTSA; the most reported problem area is electrical system.

2018 Mitsubishi Eclipse Cross
Photo: 2018 Mitsubishi Eclipse Cross by Vauxford, CC BY-SA 4.0, via Wikimedia Commons
How the 2018 compares
Fewest complaintsMost complaints

Highest complaint count among 7 Eclipse Cross model years — the most of any year.

2recalls
19complaints
1crashes
1fires
2injuries
11,400median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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2 recalls

Electrical System

Sep 14, 2018 · NHTSA campaign 18V621000 · 58,916 vehicles

Problem: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.

Risk: If the safety systems do not function as intended, it can increase the risk of a crash.

Remedy & notes

MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Electrical System

Sep 14, 2018 · NHTSA campaign 18V620000 · 9,166 vehicles

Problem: Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Risk: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy & notes

MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2018: 2 complaints20182019: 3 complaints20192020: 6 complaints202062021: 3 complaints20212022: 2 complaints20222024: 1 complaints20242025: 2 complaints20252

2018 vs. other Mitsubishi Eclipse Cross years

Owner complaints by model year; the darker bar is the 2018. Click a bar to switch year.

Questions

Does the 2018 Mitsubishi Eclipse Cross have recalls?

Yes — NHTSA lists 2 recall campaigns covering the 2018 Mitsubishi Eclipse Cross, the latest from Sep 14, 2018 (electrical system). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2018 Mitsubishi Eclipse Cross?

Owner complaints filed with NHTSA most often mention electrical system (8), service brakes (5), unknown or other (4). Complaints are consumer reports and are not verified by NHTSA.