2000 Mercury Mountaineer recalls and problems

The 2000 Mercury Mountaineer has 6 recalls and 123 owner complaints on file with NHTSA; the most reported problem area is vehicle speed control.

How the 2000 compares

High

Fewest complaintsMost complaints

High complaint count among 11 Mountaineer model years — 4th most.

6recalls

123complaints

15crashes

12fires

17injuries

70,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

6 recalls

Vehicle Speed Control

Aug 3, 2007 · NHTSA campaign 07V336000 · 3,600,000 vehicles

Problem: On certain pickup trucks, passenger vehicles, sport utility vehicles, and motor homes chassis, the speed control deactivation switch May, under certain conditions, leak internally and then overheat, smoke, or burn.

Original NHTSA wording

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Risk: This could result in an underhood fire.

Original NHTSA wording

THIS COULD RESULT IN AN UNDERHOOD FIRE.

Remedy & notes

Dealers will install a fused wiring harness. Owners of the passenger cars included in this campaign will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected as an interim repair. As soon as repair parts are available (expected October 2007), owners will be instructed to return to the dealers for installation of a fused wiring harness. The recall began on August 13, 2007, and mailing completed by September 19, 2007. Owners May contact Ford at 1-888-222-2751.

Ford recall no. 05S28.customers May also contact the national highway traffic safety administration;s vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Seats

Aug 5, 2003 · NHTSA campaign 03V281000 · 1,552,880 vehicles

Problem: On certain sport utility vehicles equipped with high back seats, the upper bolt on the driver's side high back seat, that attaches the seat recliner mechanism to the seat back frame, could fracture. If the bolt fractures and does not jam in the seat back frame, the seat back May recline until it makes contact with an object behind the seat, such as the second row seat cushion.

Original NHTSA wording

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.

Risk: The driver could potentially lose contact with the steering wheel or foot pedals during such an event, increasing the risk of a crash.

Original NHTSA wording

THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.

Remedy & notes

Dealers will replace the driver seat upper bolt with a metal spacer and bolt. In addition, seats with tubular back frames will have the fully threaded lower recliner bolt replaced with a partially threaded bolt. Owner notification began on August 29, 2003. Owners should contact Ford at 1-800-392-3673.

Ford recall no. 03S04.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicle Speed Control

Aug 5, 2003 · NHTSA campaign 03V280000 · 448,005 vehicles

Problem: On certain sport utility vehicles equipped with speed control and 4.0L sohc engines, if the strand cover on the speed control cable becomes flared at the end, the speed control cable May bind when the speed control is activated.

Original NHTSA wording

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.

Risk: The throttle return spring force May not be sufficient to overcome the binding condition when the speed control is disengaged. Braking function would be maintained though stopping distances May be increased.

Original NHTSA wording

THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.

Remedy & notes

Dealers will inspect the speed control cable and, if necessary, replace it. Owner notification began August 29, 2003. Owners should contact Ford at 1-800-392-3673.

Ford recall no. 03S03.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Seat Belts

Aug 18, 2000 · NHTSA campaign 00V228001 · 144,435 vehicles

Problem: Vehicle description: Passenger vehicles, light duty trucks, sport utility vehicles, and MINI vans equipped with trw seat belt buckle assemblies. The buckle base of these seat belt assemblies were not properly heat treated and therefore do not pass the load bearing requirement of federal motor vehicle safety standard no. 209, "seat belt assemblies."

Original NHTSA wording

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Risk: In the event of a vehicle crash, the occupant May not be properly restrained.

Original NHTSA wording

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Remedy & notes

Dealers will inspect the date code on certain seat belt buckles of your vehicle and replace all seat belt buckles that fall within the suspect date code range. Owner notification began October 26, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673.

Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Air Bags

Jul 5, 2000 · NHTSA campaign 00V179000 · 2,300 vehicles

Problem: Vehicle description: 4-DOOR sport utility vehicles equipped with side air bags. The subject vehicles have a revised level side crash sensor that could deploy the side air bag if the ignition key is in the "run" position and the seatbelt webbing is forcibly extracted from a locked retractor with a jerking motion.

Original NHTSA wording

VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.

Risk: Inadvertent side air bag deployment could cause personal injury to the seat occupant.

Original NHTSA wording

INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.

Remedy & notes

Dealers will replace the side crash sensors with a revised design that will reduce the likelihood of an unexpected side air bag deployment.

Owner notification began July 10, 2000.owners who their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Electrical System

Mar 7, 2000 · NHTSA campaign 00V072000 · 208,903 vehicles

Problem: Vehicle description: Multi-purpose vehicles equipped with 4.0L engines and all-time 4-WHEEL drive (A4WD) powertrains. The generic electronic module (gem) could experience a condition referred to as "lock-up" in which the gem controlled electronic functions (e.g., front windshield wipers, interior lights, 4X4 system, etc.) could not be turned on or, in some cases if the function is on, could not be turned off.

Original NHTSA wording

VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.

Risk: An inoperative windshield wiper system could affect driver visibility, increasing the risk of a crash.

Original NHTSA wording

AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.

Remedy & notes

Dealers will install a resistor in the gem circuit.

Owner notification began April 15, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Vehicle Speed Control28

Tires22

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

NHTSA investigations

SPARK PLUG EJECTION FROM CYLINDER HEAD

DP05005 · opened Sep 22, 2005 · closed Jan 4, 2006

Summary

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VER…

FRONT SEAT BACK RECLINER ATTACHMENT

PE03020 · opened May 21, 2003 · closed Sep 5, 2003 · led to recall 03V281000

Summary

BY LETTER DATED AUGUST 4, 2003, FORD NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V281) INVOLVING CERTAIN MODEL YEAR (MY) 1998-2001 FORD EXPLORER / MERCURY MOUNTAINEER 4-DOOR, MY 1998-2000 FORD EXPLORER 2-DOOR AND MY 2001-2002 FORD EXPLORER SPORT AND SPORT TRAC VEHICLES EQUIPPED WITH HIGH BACK SEATS.COMPLAINTS ALLEGE THAT THE DRIVER'S SEAT BACK RECLINED WITHOUT WARNING.A BOLT BETWEEN THE UPPER SEAT RECLINER ATTACHMENT AND THE SEAT BACK FRAME MAY FRACTURE.FORD WILL REPLACE THE BOLT THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME ON THE DRIVER SIDE SEAT.BASED ON FORD'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.

2000 vs. other Mercury Mountaineer years

Owner complaints by model year; the darker bar is the 2000. Click a bar to switch year.

Questions

Does the 2000 Mercury Mountaineer have recalls?

Yes — NHTSA lists 6 recall campaigns covering the 2000 Mercury Mountaineer, the latest from Aug 3, 2007 (vehicle speed control). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2000 Mercury Mountaineer?

Owner complaints filed with NHTSA most often mention vehicle speed control (28), tires (22), electrical system (19). Complaints are consumer reports and are not verified by NHTSA.