2024 Mercedes-Benz Tourrider Premium recalls and problems

The 2024 Mercedes-Benz Tourrider Premium has 4 recalls and 0 owner complaints on file with NHTSA.

How the 2024 compares

Too few model years with complaints to compare.

4recalls
0complaints
0crashes
0fires
0injuries
—median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

4 recalls

Seats

Mar 5, 2025 · NHTSA campaign 25V144000 · 162 vehicles

Problem: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2025 Mercedes Benz Tourrider Business and Premium transits buses. The fixate stop bracket on the driver's seat backrest may not be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Risk: Without a fixate stop bracket, the backrest may fold forward during a crash and increase the risk of injury.

Remedy & notes

Daimler Coaches will inspect the driver's seat and install a fixate stop as necessary, free of charge. Owner notification letters were mailed May 12, 2025. Owners may contact Daimler Coaches at 1-416-624-3558. Daimler Coaches number for this recall is 91.10T25237A.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171), or go to www.safercar.gov.

Structure

Feb 26, 2024 · NHTSA campaign 24V151000 · 111 vehicles

Problem: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Risk: A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.

Remedy & notes

Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Equipment

Feb 23, 2024 · NHTSA campaign 24V141000 · 77 vehicles

Problem: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Mercedes Benz Tourrider Premium vehicles equipped with BraunAbility wheelchair lifts. The outer barrier may deploy unexpectedly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Risk: Unexpected outer barrier deployment may result in the platform not securely retaining the wheelchair, increasing the risk of injury to lift occupants.

Remedy & notes

Dealers will relocate the ground sensing pressure switch, free of charge. Owner notification were mailed March 26, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is TI 86.10T24282A.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Electrical System

Dec 22, 2023 · NHTSA campaign 23V893000 · 66 vehicles

Problem: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.

Risk: A detached 120-Volt outlet can shock passengers, increasing the risk of injury.

Remedy & notes

Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

2024 vs. other Mercedes-Benz Tourrider Premium years

Owner complaints by model year; the darker bar is the 2024. Click a bar to switch year.

Questions

Does the 2024 Mercedes-Benz Tourrider Premium have recalls?

Yes — NHTSA lists 4 recall campaigns covering the 2024 Mercedes-Benz Tourrider Premium, the latest from Mar 5, 2025 (seats). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2024 Mercedes-Benz Tourrider Premium?

Few complaints have been filed with NHTSA for the 2024 Mercedes-Benz Tourrider Premium.