2019 Mercedes-Benz Sprinter (VS30) recalls and problems

The 2019 Mercedes-Benz Sprinter (VS30) has 14 recalls and 4 owner complaints on file with NHTSA; the most reported problem area is electrical system.

Do not drive warning. NHTSA and the manufacturer advise owners not to drive affected vehicles until the recall repair is done. Affected campaign: 19V070000.

How the 2019 compares

Too few model years with complaints to compare.

14recalls

4complaints

1crashes

1fires

0injuries

15,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

14 recalls

Electrical System

Feb 17, 2023 · NHTSA campaign 23V100000 · 52,993 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.

Risk: A wiring harness that overheats increases the risk of a fire.

Remedy & notes

Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Electronic Stability Control

May 17, 2021 · NHTSA campaign 21V360000 · 168 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.

Risk: The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.

Remedy & notes

Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering

Apr 6, 2021 · NHTSA campaign 21V241000 · 4,444 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

Risk: A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

Remedy & notes

DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Equipment

Apr 5, 2021 · NHTSA campaign 21V237000 · 1 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: The consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.

Remedy & notes

DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Equipment

Dec 8, 2020 · NHTSA campaign 20V756000 · 9 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

Risk: If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.

Remedy & notes

DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fuel System

Aug 4, 2020 · NHTSA campaign 20V453000 · 46 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The affected Sprinter vehicles from platform 907 (VS30) might have an open port on the fuel delivery module (fuel pump).

Risk: An open port on the fuel pump module may result in fuel leaking onto the roadway, increasing the risk of a crash.

Remedy & notes

DVUSA will notify owners, and dealers will check for the additional nozzle on the fuel pump and install a closure onto the nozzle as needed, free of charge. The recall began September 18, 2020. Owners may contact DVUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3KRASTUF.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Suspension

Jul 27, 2020 · NHTSA campaign 20V427000 · 4 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.

Remedy & notes

DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FAHRBA.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Suspension

Jul 27, 2020 · NHTSA campaign 20V426000 · 26 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The incorrect leaf spring shims may have been installed between the rear axle and the leaf springs possibly affecting the vehicle's handling. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: The incorrect leaf spring shims may negatively affect vehicle handling, increasing the risk of a crash.

Remedy & notes

DVUSA will notify owners, and dealers will replace the leaf spring shims on both sides, renew the spring brackets, check the rubber buffers for wear, renewing them if necessary, and adjust the headlamps, free of charge. The manufacturer has not yet provided a schedule for recall notification. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEFSPRI.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Air Bags

Jun 3, 2020 · NHTSA campaign 20V322000 · 11,013 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Risk: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Remedy & notes

DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Equipment

Mar 26, 2020 · NHTSA campaign 20V180000 · 52,127 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

Risk: If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Remedy & notes

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Service Brakes

Mar 25, 2020 · NHTSA campaign 20V181000 · 48,791 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

Risk: Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy & notes

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Equipment

Dec 19, 2019 · NHTSA campaign 19V908000 · 183 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.

Risk: If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.

Remedy & notes

DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Exterior Lighting

Feb 22, 2019 · NHTSA campaign 19V121000 · 1,197 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles equipped with LED rear fog lights. The lights may not illuminate, despite the rear fog light switch being turned on.

Risk: The lack of functioning rear fog lamps prevents the enhanced visibility of the vehicle to other drivers on the road, increasing the risk of crash.

Remedy & notes

DVUSA will notify owners, and dealers will update the software settings of the control unit body controller, free of charge. The recall began April 18, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering

Jan 31, 2019 · NHTSA campaign 19V070000 · 4,358 vehicles

Do not drive

Problem: Daimler Vans USA, LLC (Daimler Vans) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles. The steering shaft that connects to the steering gear may disconnect without warning.

Risk: The steering shaft disconnecting from the steering gear can cause a sudden loss of steering control, increasing risk of a crash.

Remedy & notes

Daimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372. Daimler Van's number for this recall is 2019010006.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Unknown or other1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

NHTSA investigations

Vehicle Rolls Away While in Park

PE21019 · opened Aug 2, 2021 · closed May 27, 2022 · led to recall 21V972000

Summary

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) opened this PE after receiving 11 Vehicle Owner Questionnaires (VOQs) alleging that Model Year (MY) 2019 Mercedes-Benz (MB) Sprinter vans, configured for use as Amazon delivery vehicles or ambulances, roll away shortly after being shifted to park using the Auto-P function. A rollaway vehicle with no operator behind the steering wheel could potentially strike pedestrians, moving or parked vehicles or buildings, resulting in injury, fatality and/or property damage. Analysis of data provided by MB in response to the ODI Information Request (IR) letter showed a high failure rate. Following discussions with ODI about the failures, MB decided to conduct a safety recall. On December 15, 2021, Daimler Vans USA, LLC filed recall 21V-972 covering 48,400 model year (MY) 2019-2020 Mercedes-Benz (MB) Sprinter vans. With recall 21V-972, this investigation is closed. The affected vehicle population determined by MB is Sprinter vehicles (VS30, Platform 907) produced between June 5, 2018 and November 30, 2020 with a manual parking brake and a 7-speed automatic transmission that was manufactured between May 1, 2018 and October 31, 2019, in the Hedelfingen transmission plant in Germany.Further use of Agency resources does not appear to be warranted. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicle…

2019 vs. other Mercedes-Benz Sprinter (VS30) years

Owner complaints by model year; the darker bar is the 2019. Click a bar to switch year.

Questions

Does the 2019 Mercedes-Benz Sprinter (VS30) have recalls?

Yes — NHTSA lists 14 recall campaigns covering the 2019 Mercedes-Benz Sprinter (VS30), the latest from Feb 17, 2023 (electrical system). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2019 Mercedes-Benz Sprinter (VS30)?

Owner complaints filed with NHTSA most often mention electrical system (1), engine (1), equipment (1). Complaints are consumer reports and are not verified by NHTSA.

Is it safe to drive the 2019 Mercedes-Benz Sprinter (VS30)?

1 recall for this model year carries a "Do Not Drive" advisory. Only vehicles with the recall open are affected — check your VIN at nhtsa.gov/recalls.