2024 Mercedes-Benz Sprinter 2500 recalls and problems

The 2024 Mercedes-Benz Sprinter 2500 has 4 recalls and 12 owner complaints on file with NHTSA; the most reported problem area is service brakes.

How the 2024 compares

Low

Fewest complaintsMost complaints

Low complaint count among 18 Sprinter 2500 model years — 14th most.

4recalls

12complaints

0crashes

1fires

0injuries

5,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

4 recalls

Structure

Oct 24, 2025 · NHTSA campaign 25V725000 · 366 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.

Risk: Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.

Remedy

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.

Structure

Sep 12, 2025 · NHTSA campaign 25V609000 · 4 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.

Risk: Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.

Remedy

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.

Parking Brake

Feb 28, 2025 · NHTSA campaign 25V135000 · 88 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."

Risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.

Remedy & notes

Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Suspension

Jul 9, 2024 · NHTSA campaign 24V517000 · 1,232 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

Remedy & notes

Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Unknown or other3

Forward Collision Avoidance1

Fuel System1

Visibility1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2024 vs. other Mercedes-Benz Sprinter 2500 years

Owner complaints by model year; the darker bar is the 2024. Click a bar to switch year.

Questions

Does the 2024 Mercedes-Benz Sprinter 2500 have recalls?

Yes — NHTSA lists 4 recall campaigns covering the 2024 Mercedes-Benz Sprinter 2500, the latest from Oct 24, 2025 (structure). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2024 Mercedes-Benz Sprinter 2500?

Owner complaints filed with NHTSA most often mention service brakes (3), unknown or other (3), electrical system (2). Complaints are consumer reports and are not verified by NHTSA.