2009 Mercedes-Benz E350 recalls and problems

The 2009 Mercedes-Benz E350 has 4 recalls and 65 owner complaints on file with NHTSA; the most reported problem area is fuel system.

2009 Mercedes-Benz E350
Photo: 2009 Mercedes-Benz E350 by IFCAR, Public domain, via Wikimedia Commons
How the 2009 compares
Fewest complaintsMost complaints

High complaint count among 22 E350 model years — 9th most.

4recalls
65complaints
3crashes
4fires
6injuries
84,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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4 recalls

Visibility

Nov 19, 2024 · NHTSA campaign 24V874000 · 33,456 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy & notes

Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Visibility

Dec 23, 2022 · NHTSA campaign 22V954000 · 131,653 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Risk: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy & notes

Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Visibility

Dec 20, 2019 · NHTSA campaign 19V918000 · 747,928 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy & notes

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Suspension

Jun 12, 2012 · NHTSA campaign 12V264000 · 3,613 vehicles

Problem: Mercedes-Benz is recalling certain model year 2007-2009 E350 4MATIC wagon vehicles manufactured from July 1, 2006, through April 30, 2009. A connecting rod for the load leveling rear suspension system May fail.

Original NHTSA wording

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.

Risk: If this occurs, the driver May have reduced vehicle control, increasing the risk of a crash.

Original NHTSA wording

IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy & notes

Mercedes-Benz will notify owners, and dealers will replace all the connecting rods, free of charge. The safety recall began on September 7, 2012. Owners May contact Mercedes-Benz at 1-800-367-6372.

Customers May contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2010: 3 complaints20102012: 2 complaints2013: 4 complaints20132014: 3 complaints2015: 9 complaints20152016: 6 complaints2017: 4 complaints20172018: 5 complaints2019: 4 complaints20192020: 10 complaints102021: 8 complaints20212022: 5 complaints2026: 2 complaints20262

2009 vs. other Mercedes-Benz E350 years

Owner complaints by model year; the darker bar is the 2009. Click a bar to switch year.

Questions

Does the 2009 Mercedes-Benz E350 have recalls?

Yes — NHTSA lists 4 recall campaigns covering the 2009 Mercedes-Benz E350, the latest from Nov 19, 2024 (visibility). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2009 Mercedes-Benz E350?

Owner complaints filed with NHTSA most often mention fuel system (33), air bags (7), seats (6). Complaints are consumer reports and are not verified by NHTSA.