2004 Mercedes-Benz E Class recalls and problems

The 2004 Mercedes-Benz E Class has 4 recalls and 15 owner complaints on file with NHTSA; the most reported problem area is fuel system.

2005 Mercedes-Benz E Class
Pictured: a 2005 model; the 2004 may differ in details. Photo: 2005 Mercedes-Benz E Class by DieselFordMondeo, CC BY-SA 4.0, via Wikimedia Commons
How the 2004 compares
Fewest complaintsMost complaints

Average complaint count among 8 E Class model years — 4th most.

4recalls
15complaints
2crashes
0fires
0injuries
6,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

4 recalls

Electrical System

Jul 7, 2008 · NHTSA campaign 08V303000 · 404 vehicles

Problem: Mercedes-Benz is recalling my 2006-2008 m-class, r-class, my 2005-2009 slk-class, my 2005-2008 c-class, my 2003-2004 and 2006-2008 clk-class, my 2003-2008 e-class, my 2004 and 2008 cl-class, my 2008 cls-class, my 2004 and 2007-2008 s-class, my 2003 g-class, and my 2003-2004, 2006 and 2009 sl-class vehicles. A software calibration number (scn) coding received on the affected vehicles during a recent workshop visit was incorrect. Depending on the model year and model affected, the results of an incorrect scn coding can affect a number of vehicle safety and emission functions including the following types of functions: (1) the fuel gauge readings May be incorrect; (2) a stuck fuel-level sensor May not be displayed in the instrument cluster; (3) the obd system May cause the check engine light to illuminate incorrectly; and, (4) the speedometer May be out of tolerance.

Original NHTSA wording

MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.

Risk: In the event of a vehicle crash, the electrical fuel pump May not receive a crash signal that is required for the fuel pump to disconnect and prevent future fuel delivery as designed.

Original NHTSA wording

IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.

Remedy & notes

Dealers will recode the scn free of charge. The recall began on August 30, 2008. Owners May contact Mercedes-Benz at 1-800-367-6372.

Mercedes-Benz recall no. 2008 070001.customers May contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Service Brakes

Apr 1, 2005 · NHTSA campaign 05V133000 · 204,000 vehicles

Problem: On certain vehicles, the sensotronic brake control (sbc) system May prematurely shift to the hydraulic back-up function mode, due to deterioration of the wiring harness connection, or due to premature failure of the hydraulic pump.

Original NHTSA wording

ON CERTAIN VEHICLES, THE SENSOTRONIC BRAKE CONTROL (SBC) SYSTEM MAY PREMATURELY SHIFT TO THE HYDRAULIC BACK-UP FUNCTION MODE, DUE TO DETERIORATION OF THE WIRING HARNESS CONNECTION, OR DUE TO PREMATURE FAILURE OF THE HYDRAULIC PUMP.

Risk: In the hydraulic back-up mode, the driver has braking power sufficient to stop the vehicle, although greater brake pedal pressure is required and the brake pedal travel will be noticeably longer.

Original NHTSA wording

IN THE HYDRAULIC BACK-UP MODE, THE DRIVER HAS BRAKING POWER SUFFICIENT TO STOP THE VEHICLE, ALTHOUGH GREATER BRAKE PEDAL PRESSURE IS REQUIRED AND THE BRAKE PEDAL TRAVEL WILL BE NOTICEABLY LONGER.

Remedy & notes

Dealers will install a bracket and replacement ground wire to the sbc pump unit on all vehicles free of charge. Additionally dealers will inspect and replace the sbc pump unit in sl vehicles produced during a limited production period. The recall began on August 8, 2005. Owners May contact Mercedes-Benz at 1-800-367-6372.

Mercedes-Benz recall no. 2005070007 and 2005110001. Customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Service Brakes

Jun 22, 2004 · NHTSA campaign 04V296000 · 143,387 vehicles

Problem: On certain vehicles, the electronic monitoring system of the sensotronic brake control (sbc) is designed to monitor the pressure gradient within the high pressure line of the brake system. If an unacceptable pressure gradient is detected, the system will switch, as it is designed to do, into the hydraulic function mode.

Original NHTSA wording

ON CERTAIN VEHICLES, THE ELECTRONIC MONITORING SYSTEM OF THE SENSOTRONIC BRAKE CONTROL (SBC) IS DESIGNED TO MONITOR THE PRESSURE GRADIENT WITHIN THE HIGH PRESSURE LINE OF THE BRAKE SYSTEM. IF AN UNACCEPTABLE PRESSURE GRADIENT IS DETECTED, THE SYSTEM WILL SWITCH, AS IT IS DESIGNED TO DO, INTO THE HYDRAULIC FUNCTION MODE.

Risk: If vehicles are not routinely serviced and have extremely high mileage combined with a high number of brake actuations, or a high brake actuation frequency, the pump motor of the sbc May run out of permissible tolerances, thereby triggering the hydraulic function mode.

Original NHTSA wording

IF VEHICLES ARE NOT ROUTINELY SERVICED AND HAVE EXTREMELY HIGH MILEAGE COMBINED WITH A HIGH NUMBER OF BRAKE ACTUATIONS, OR A HIGH BRAKE ACTUATION FREQUENCY, THE PUMP MOTOR OF THE SBC MAY RUN OUT OF PERMISSIBLE TOLERANCES, THEREBY TRIGGERING THE HYDRAULIC FUNCTION MODE.

Remedy & notes

Dealers will inspect the sbc hydraulic unit, replacing it if necessary. The recall began on October 21M 2004. Owners should contact Mercedes-Benz at 1-800-367-6372.

Mercedes-Benz recall no. 2004 050014.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Seat Belts

Dec 19, 2003 · NHTSA campaign 03V534000 · 4,348 vehicles

Problem: On certain passenger vehicles, some seat belt buckles May have a burr on a metal component of the locking mechanism. The presence of the burr could prevent the seat belt from locking under certain circumstances.

Original NHTSA wording

ON CERTAIN PASSENGER VEHICLES, SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THE PRESENCE OF THE BURR COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CIRCUMSTANCES.

Risk: In the event of a crash, the seat occupant May not be properly restrained, increasing the risk of injury.

Original NHTSA wording

IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.

Remedy & notes

Dealers will replace the seat belts. Owner notification began on December 22, 2003. Owners should contact Mercedes-Benz at 1-800-367-6372.

Mercedes-Benz recall no. 2003 120006.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2004: 7 complaints200472005: 2 complaints20052011: 1 complaints20112012: 3 complaints20122013: 2 complaints20132

2004 vs. other Mercedes-Benz E Class years

Owner complaints by model year; the darker bar is the 2004. Click a bar to switch year.

Questions

Does the 2004 Mercedes-Benz E Class have recalls?

Yes — NHTSA lists 4 recall campaigns covering the 2004 Mercedes-Benz E Class, the latest from Jul 7, 2008 (electrical system). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2004 Mercedes-Benz E Class?

Owner complaints filed with NHTSA most often mention fuel system (5), power train (3), air bags (2). Complaints are consumer reports and are not verified by NHTSA.