2000 Mercedes-Benz CL500 recalls and problems

The 2000 Mercedes-Benz CL500 has 1 recall and 6 owner complaints on file with NHTSA; the most reported problem area is suspension.

How the 2000 compares

Average

Fewest complaintsMost complaints

Average complaint count among 7 CL500 model years — 4th most.

1recalls

6complaints

0crashes

2fires

0injuries

74,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

1 recall

Exterior Lighting

Aug 1, 2001 · NHTSA campaign 01V247000 · 613 vehicles

Problem: Vehicle description: Passenger vehicles. These vehicles fail to conform with the requirements of FMVSS no. 108, "lamps, reflective devices, and associated equipment." when the low beam headlamps are activated, the xenon lamps are aimed to illuminate the road surface. In the high beam mode the light from the xenon bulbs are redirected and additional halogen bulbs also illuminate when the high beams are activated. When this occurs, the combination of xenon bulb and halogen bulb exceed the permitted light output.

Original NHTSA wording

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES FAIL TO CONFORM WITH THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." WHEN THE LOW BEAM HEADLAMPS ARE ACTIVATED, THE XENON LAMPS ARE AIMED TO ILLUMINATE THE ROAD SURFACE. IN THE HIGH BEAM MODE THE LIGHT FROM THE XENON BULBS ARE REDIRECTED AND ADDITIONAL HALOGEN BULBS ALSO ILLUMINATE WHEN THE HIGH BEAMS ARE ACTIVATED. WHEN THIS OCCURS, THE COMBINATION OF XENON BULB AND HALOGEN BULB EXCEED THE PERMITTED LIGHT OUTPUT.

Risk: Drivers in incoming vehicles May experience increased glare from the high beam lighting which could result in the potential for a crash.

Original NHTSA wording

DRIVERS IN INCOMING VEHICLES MAY EXPERIENCE INCREASED GLARE FROM THE HIGH BEAM LIGHTING WHICH COULD RESULT IN THE POTENTIAL FOR A CRASH.

Remedy & notes

Dealers will modify the aim of the halogen headlamp bulbs in the high beam mode. Owner notification began October 15, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Mercedes-Benz at 1-800-367-6372.

Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

NHTSA investigations

ENGINE CRANKSHAFT PULLEY FAILURE

PE03058 · opened Dec 17, 2003 · closed Apr 22, 2004

Summary

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

2000 vs. other Mercedes-Benz CL500 years

Owner complaints by model year; the darker bar is the 2000. Click a bar to switch year.

Questions

Does the 2000 Mercedes-Benz CL500 have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2000 Mercedes-Benz CL500, the latest from Aug 1, 2001 (exterior lighting). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2000 Mercedes-Benz CL500?

Owner complaints filed with NHTSA most often mention suspension (3), electrical system (2), engine (1). Complaints are consumer reports and are not verified by NHTSA.